See a doctor in person

No, you will not be charged for accessing services at the TELUS Health MyCare clinic as long as you are entitled to provincial healthcare coverage in BC, Alberta, Saskatchewan or Ontario.

Patients will be expected to pay for services that are not covered under provincial healthcare coverage. For a full pricing list, please call 1-855-577-8838.

Vancouver: There is a paid parking lot (Indigo Lot #059) located at TV Towers, 235 Robson St., Vancouver. Metered street parking is also available around the clinic. Please note that these parking facilities are not controlled or manned by TELUS Health MyCare or TELUS.

Victoria: There is minimal street parking in the surrounding neighbourhood. Note that most areas are marked as “Residential Parking Only” or are time-limited. Hourly and monthly parking is available on-site. There are public pay parking stalls available for visitor use. The visitor parking area is accessed off Menzies Street. Please note that these parking facilities are not controlled or manned by TELUS Health MyCare or TELUS.

• All patients must complete a COVID questionnaire.

• Patients being booked within the next 7 days must complete COVID screening. Patients are sent a COVID questionnaire by email 2 days before their appointment and are asked about their symptoms upon arrival.

• Masks are recommended by all staff, doctors and patients while inside the clinic. Masks are no longer mandatory. Masks are encouraged if the patient is experiencing symptoms.

• There are plexiglass partitions in the waiting room.