Important changes to our TELUS Health MyCare service
A note to our Weight Management & Menopause Care community
Thank you for trusting TELUS Health MyCare™ with your health journey. As of October 31, 2026, we will be discontinuing our specialized Weight Management and Menopause Care programs.
Please note: Our general TELUS Health MyCare primary care services continue to operate.
Below, you’ll find important program dates, guidance on ongoing specialized care, and answers to frequently asked questions to help ensure a smooth transition.
Please note: Our general TELUS Health MyCare primary care services continue to operate.
Below, you’ll find important program dates, guidance on ongoing specialized care, and answers to frequently asked questions to help ensure a smooth transition.
We wish you all the best in your continued health and wellbeing,
The TELUS Health MyCare™ Team
Key program dates and what is changing
As of October 31, 2026, we will be winding down our TELUS Health MyCare Weight Management and Menopause Care programs and they will no longer be available through the app.
- You can continue to book weight management and menopause care appointments until October 28, 2026.
- The final day to attend virtual appointments for these programs is October 31, 2026.
- For subscribers, your active monthly subscription will automatically end before your next scheduled billing date. Rest assured, you will not be charged for any period during which you do not have full access to appointments and chat functionality.
- TELUS Health MyCare primary care services continue to operate.
Prescriptions and medications
Accessing ongoing care
Subscriptions, billing and refunds
Medical records and privacy
Read the
Terms and Conditions
for TELUS Health MyCare