See a doctor or nurse practitioner online - at no cost to you1

Video chat with a doctor or nurse practitioner on your phone, at your convenience. No more waiting rooms, travelling or taking time off work.
Download the TELUS Health MyCare™ app today
47.5K Ratings on the App Store
Smiling doctor on phone screen

Primary care visits have never been so easy

Choose the primary care provider you want to see
Browse doctors' and Nurse Practitioners' bios and select one you’ve seen before or by gender. Or simply book the next one available.
Book a time that works for you
Meet virtually, at your convenience – even on evenings or weekends. Costs are covered by your provincial health plan.1
Get your prescriptions delivered
Doctors and Nurse Practitioners can prescribe directly through the app. Get your prescriptions delivered,3 or pick them up.
Doctor video chatting with patient, who’s relaxing at home

Get help with countless healthcare needs

Though some situations require in-person visits, video-based consultations work great for 80 – 85% of concerns.

We can help you with:

General consultations (pains, illness, etc.)
Orders for lab work or imaging
Specialist referrals

We can’t help with:

Medical emergencies – please call 911

How to book an appointment with a doctor or Nurse Practitioner

Step 1

Download the TELUS Health MyCare app and register for a free account.
Appointment selection screen, showing range of male and female doctors.

Step 2

Click “Book appointment” and select primary care provider.
Confirmed time and date of video appointment

Step 3

Schedule a video appointment.
What to expect before, during and after your virtual visit
Getting ready
You’ll receive text reminders an hour before, then 10 minutes before your appointment. Make sure you’re logged into the app.

Meet just a few of our primary care providers

The app’s physicians and Nurse Practitioners have widely diverse backgrounds. Appointments are available in several languages.5
Dr. Alexandra Power
A family physician in practice since 2012, Dr. Power is passionate about comprehensive care.
Dr. Amir Boutros
Dr. Boutros enjoys full spectrum family medicine encompassing all ages. He is fluent in both English and Arabic.

See what else we have to offer

Mental Health Counsellors

Video chat with a counsellor and start feeling better today.
Woman with notebooks comfortable in her living room.

Clinical Psychologists

Get a clinical diagnosis for mental health conditions or a treatment plan if needed.

Registered Dietitians

Improve your health & wellness simply by eating better.
Smartphone showing MyCare app home screen

Download the app today

4+ stars
4+ stars | 50K+ ratings2
4+ stars
4+ stars | 7K+ ratings2

Frequently asked questions

More resources

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.

Download the app