Health / Personal / TELUS Health MyCare

TELUS Health MyCare:

Get healthcare from home.

TELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

If you're an existing customer, rest assured: the transition is seamless and no action is required.

*Doctor consultations for BC residents are covered under the Medical Services Plan (MSP).

TELUS Health MyCare:

Get healthcare from home.

TELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

If you're an existing customer, rest assured: the transition is seamless and no action is required.

*Doctor consultations for BC residents are covered under the Medical Services Plan (MSP).

Healthcare in your hands

See a medical professional

Book a video-appointment with a Family Doctor or Mental Health Counsellor, even on evenings and weekends.

Get a prescription or referral

After your consultation, get prescriptions and referrals for diagnostic tests or specialists as needed, directly through the app.

Check your symptoms

Powered by Artificial Intelligence, our Symptom Checker asks you questions about your symptoms to suggest possible courses of action.

Digitally monitor your health

With our Healthcheck and Monitor features, get practical insights about your physical and mental health to make positive lifestyle changes.

See a medical professional

Book a video-appointment with a Family Doctor or Mental Health Counsellor, even on evenings and weekends.

Get a prescription or referral

After your consultation, get prescriptions and referrals for diagnostic tests or specialists as needed, directly through the app.

Check your symptoms

Powered by Artificial Intelligence, our Symptom Checker asks you questions about your symptoms to suggest possible courses of action.

Digitally monitor your health

With our Healthcheck and Monitor features, get practical insights about your physical and mental health to make positive lifestyle changes.

See a medical professional

Book a video-appointment with a Family Doctor or Mental Health Counsellor, even on evenings and weekends.

Get a prescription or referral

After your consultation, get prescriptions and referrals for diagnostic tests or specialists as needed, directly through the app.

Check your symptoms

Powered by Artificial Intelligence, our Symptom Checker asks you questions about your symptoms to suggest possible courses of action.

Digitally monitor your health

With our Healthcheck and Monitor features, get practical insights about your physical and mental health to make positive lifestyle changes.

Take control of your mental health

You’re not alone. We’re here to help.

Book a private video counselling session over your phone. And start feeling better today.

Meet the counsellors

Our registered counsellors specialize in a wide range of mental health issues.

Our team of experienced health professionals

Our friendly team of doctors, dietitians and counsellors are fully licensed in the provinces they provide care. They are specially trained to provide video-based care and operate to high clinical standards.

All appointments booked through the app will be automatically scheduled in English. However, we do offer appointments with healthcare professionals who speak other languages such as French, Mandarin, Persian (Farsi) and Punjabi. Please contact our Support Team at 1-855-577-8838 for more details.

Get started today.

1. Download the app

2. Register for your free account

3. Schedule a doctor appointment

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Monday-Friday: 8 a.m. - 10 p.m. (PDT)

Saturday-Sunday: 8 a.m. - 6 p.m. (PDT)

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Monday-Friday: 8 a.m. - 10 p.m. (PDT)

Saturday-Sunday: 8 a.m. - 6 p.m. (PDT)



We’ve opened our first clinic

To improve access to care, in-person appointments are now available at the TELUS Health MyCare Clinic in Downtown Vancouver.

Your questions answered...










Transformative Healthcare

For your business

TELUS Health MyCare can help you engage employees, improve workplace well-being and boost productivity.

Join our team

Work virtually, delivering quality healthcare.

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We are passionate about the protection of your Personal Information and Personal Health Information and are committed to respecting your privacy. 

The TELUS Health MyCare service falls under the robust TELUS Privacy Management Program Framework that applies more broadly to the TELUS family of companies. To access the TELUS Health MyCare App, you are required to review and agree to the Terms and Conditions and understand the Privacy Commitment.