You’re not alone. We’re here to help

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Download the TELUS Health MyCare™ app today.

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Need emergency care?

Crisis text line: 741-741

Suicide Prevention Lifeline:

Emergencies: 911

Video chat with a counsellor

We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental wellbeing.2

Sessions are covered by most extended health plans

Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.

Here are some of the issues the counsellors can help with

These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.

Feeling nervous, restless or tense

Excessive worry or ruminating thoughts

Increased heart rate

Rapid breathing

Sleeplessness, feeling tired

Difficulty focusing or feeling distracted

Stomach aches


Feelings of sadness, emptiness, hopelessness


Irritability or angry outbursts

Sleep disturbance

Loss of appetite


Slowed thinking or trouble thinking

Feeling worthless, fixating on things from the past

Thoughts of suicide

Unexplained physical aches and pains

Trouble keeping a normal routine

Feeling depressed or sad

Feeling like life isn’t worth living

Thoughts of self-harm

Blaming self

Emotional pain or feeling overwhelmed


Disbelief or numbed feelings

Muscle tension

Body pain or stomach aches

High blood pressure

Trouble sleeping

Racing thoughts, difficulty concentrating

Feeling worry or overwhelmed

Problems with memory or concentration, scattered thoughts

Lack of motivation

More than 10 standards drinks/week for women or 15 drinks for men

Intense urges to use the substance

Feelings of withdrawal

Spending money you don’t have to get the substance

Neglecting responsibilities

Obsessive thinking about using the substance

Risky behaviours

Continued use despite consequences

Failing to reduce or stop when a commitment is made to do so

Restricting calories out of fear of gaining weight

Periods of binge eating, sometimes also with purging

Struggle to eat in front of others

Rituals based around eating that are about control

Losing or gaining weight rapidly

Body dysmorphia

Obsessive dieting

Lack of adequate nutrition that can lead to stomach pain, cramps, or acid reflux

Struggling to stay warm even when it is not cold out

Consult a clinical psychologist instead?

Clinical psychologists will diagnose and provide you with a treatment plan if needed. Begin a better understanding of your mental health concerns.

How to book a video appointment

Step 1

Download the TELUS Health MyCare app and register your free account.

Step 2

Click “Book appointment” and select a counsellor. You can browse the counsellor directory here before booking.

Step 3

Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.

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Monitor your well-being

Monitor is a better way to track your health. Connect your wearables data and keep track of triggers and events that influence your well-being.

Sync your Health Data

Consolidate data from compatible activity trackers, apps and wearables. View all of this in one convenient place.

Stay on course

Track your weight and create medication reminders. Stay on track on your health journey.

See what else we have to offer

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No waiting rooms, parking, transit, or taking time off work. All doctors are fully qualified in your province.
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Frequently asked questions

More resources

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