Though not typically covered by basic provincial health plans, sessions with dietitians are covered or partially covered by most extended health plans. 

After your session, you’ll get an in-app receipt. If you have an extended health plan that covers dietary counselling services, you can file a claim by submitting your receipt to your extended health care plan.

To download your receipt: Open the app > Go to the Appointments tab > Select the appropriate appointment > Tap on Receipt > Tap the download icon in the top right corner.

Yes, if you’d like to book further sessions with the same dietitian, you can talk to them about  follow-up appointments. 

Yes, we strive to have dietitians available for same-day/next day appointments. Note, however, that we cannot guarantee any particular dietitian will be available on short notice.

Yes, you can. You can discuss this with your dietitian during your first session.

Initial consultations require more time to gather relevant background information, assess current health status and nutrition goals, etc whereas follow up appointments are more of a review of client’s progress with the goals set in the initial consultation, troubleshooting, etc.

A 25 minute consultation is not appropriate for:

• An initial consultation

• A consultation with a familiar client who is seeking nutrition support for an entirely different reason (eg. initial consultation for GERD; now books a follow up appointment months/years later for high cholesterol)

• Any situation where the dietitian feels a full 50 min. follow up consultation would most benefit the client (eg. complex health issues)