Getting started with TELUS Online Security powered by Norton

Set up your plan with a few simple steps

Don’t leave yourself vulnerable to online threats. Complete your account setup today. 

Create your Norton™ account

After purchase we will send you an email with your set up instructions. Find the email and click the ‘Set up now’ button. Having trouble finding your email? Login to your My TELUS account, select ‘Manage’ next to your TELUS Online Security plan and then click ‘Register to Activate’. You’ll be taken to the Norton online portal to complete your setup.


Enable your monitoring features

For Standard, Complete and Ultimate plan users complete the Norton Membership Enrollment to enable Credit Monitoring and Identity Theft protection. You will be asked to add personal information (SIN, credit card, banking information or email addresses).

This will complete your setup and initiate your Dark Web scan. For Basic plan users, accept the license agreement to complete your setup and your scan.


Install Device Security and use VPN protection

From the portal dashboards you can install device security to help defend your devices and use the VPN protection to help secure your private information while using unsecured networks.


Download the Norton 360 app

Download the Norton 360 app on your smartphone to access your security features while on the go.


Need extra help setting up your account?

Don’t have TELUS Online Security yet? 

See which comprehensive all-in-one protection plan works best for you, starting at $10/month.

Get support when you need it

Resolve your concerns anytime