Welcome to TELUS Support

The impact of COVID-19.

Due to the events of the COVID-19 pandemic, TELUS is limited in our ability to offer in-store, phone & chat support. Here’s how we’re supporting our customers.

Manage your account with My TELUS.

It's the easiest way to view and pay your bills, check your data, change your plan and more.

Common topics

Learn about accessibility at TELUS

We want to give everyone equal access to the devices and services we all need to work, play and stay connected.

Ask other customers

Connect with the TELUS community and get answers from other customers on our forum, the TELUS Neighbourhood.

Can’t find what you’re looking for?

Search for articles across all categories.

Still have questions?

Feel free to contact us. You may experience longer than normal wait times when calling in.