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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Account & Billing support

Account & Billing support

For your account management & billing inquiries

Self-serve only: Please note that this is an online-only task that can easily be done using My TELUS online or the app.

Keeping you connected during COVID-19

Self-serve only

Payment options for overdue fees

TELUS e.Bill explained

Find your e.Bill account number

How to pay your bill

Set up and manage pre-authorized payments

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Getting started

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Learning

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  • Sales taxes and your TELUS bill

Troubleshooting

  • Home Services agreement
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    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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