1. Select Google apps (the 9-dot menu) in the top-right corner, and then select Account
2. Select Security on the left hand side
3. Scroll down to “Less secure app access” and select Turn on access
4. Toggle “Allow less secure apps switch” to On

Before you begin, download and install Windows Essentials 2012 on your computer if you have not done so already. To learn more, visit the Microsoft website.

1. Launch Windows Live Mail
2. From the top taskbar, select Accounts
3. Select Email. The Add your email accounts window appears
4. Complete the required information as follows:
   • Email address: Your TELUS email address. For example, john.doe@telus.net
   • Password: Your TELUS email password
     Note: If you’ve forgotten your telus.net email password and are a residential customer, please visit telus.com/reset. For Business customers please visit telus.com/BusinessEmail.
   • Check Remember this password
   • Display name for your sent messages: The name you would like recipients to receive
   • Check Manually configure server settings
5. When you're finished, select Next. The configure server settings screen is displayed
6. Complete the required information as follows:
   • Incoming server information:
     • Server type: Select IMAP
     • Server address: imap.gmail.com
     • Port: 993
     • Verify Requires a secure connection (SSL) is checked
     • Authenticate using: Clear text
     • Logon user name: Your TELUS email username
   • Outgoing server information:
     • Server address: smtp.gmail.com
     • Port: 465
     • Verify the Requires a secure connection (SSL) box is checked
     • Verify Requires authentication is checked
7. When you're finished, select Next
8. Select Finish

Your TELUS email account is set up for use with Windows Live Mail.

Important: Email clients and app setup are not supported by our team. Please contact your email client or app provider for further troubleshooting.

Select another email client:

• Outlook 2013
• Outlook 2007
• Outlook 2010
• Outlook 2016
• Apple Mail
• Window 10 Email
• Thunderbird by Mozilla