Report a Mobility bill payment

If you've made a payment on your TELUS Mobility bill near or after your payment due date, you can report it online or by phone.

Report a payment online

To see if you’re eligible to send an online payment notification:

1. Log in to My TELUS and select the Billing tab
2. If you're eligible, you'll see a link to Notify us of a recent payment. Complete the form accordingly

Note: This service is not available on the My TELUS app.

Report a payment by phone

You'll need your TELUS PIN number when using this method.

1. Call 604-310-2255 or * 611 from your TELUS phone
2. Press 1 to select Notify us of a recent payment