Change your mobile phone number

1. Log in to My TELUS
2. Select Plans & devices

3. Select Manage your phone number. If you have multiple accounts with TELUS, please select the relevant account number. If you have multiple subscribers or phone numbers under the same account number, please select the phone number you want to change

4. Select Find a new phone number

5. Select the Province and City from the available options and click Next

6. Select the area code and the first 3 digits from the available selections and click Next

7. Choose a number from the list provided and select Next

8. Review the confirmation screen and select Confirm

Note: A message will be displayed advising that the existing number will be released to the available numbers pool and the new number will be active within 15 minutes, and will suggest restarting your device.