Meet TELUS Assist.

Our 24/7 virtual assistant who answers your questions in an instant. Try it now with the icon in the bottom right corner.

Easy to use

Ask your own question or select from our frequently asked questions.

Instant answers

There’s no need to call, get instant answers online on your phone, tablet or desktop.

24/7 support

TELUS Assist is ready to help whenever you need it, anytime, anywhere.

How can TELUS Assist help you today?

Check my bill

Ask questions about your bill, check your balance and more.

Add more data

Check your data usage and add a top-up to avoid overage fees.

Activate Easy Roam

Travelling abroad? Add Easy Roam and stay connected on your vacation.
Need help with TELUS Assist? Visit our support page for helpful tips, FAQs and more.