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Switch to the network that cares for communities

It’s easy to transfer your number to Canada’s most-awarded network1 and become a part of our Connecting for Good® programs. Bring your own device or shop for a phone to get started.
A colourful frog leaping from one point to another, symbolizing the ease of switching to TELUS.

Simple steps to switch to our network

Choose an option:

Pick your perfect plan

Enjoy 5G+ speeds of up to 1Gpbs with our Unlimited plans. Plus, save up to $15 per person per month with TELUS Family Discount.

Transfer your number

Select the phone number transfer option during checkout. You can transfer any existing phone number to TELUS, including landline numbers.

Get your SIM

Activate your TELUS account once you receive your new SIM. We’ll ship your SIM to you for free.

Choose a phone and plan

Get any phone for $0 upfront plus taxes2 and enjoy it with our Unlimited 5G plans. Plus, trade in your existing phone from any network and enjoy exclusive credits.

Transfer your number

Select the phone number transfer option during checkout. You can transfer any existing phone number to TELUS, including landline numbers.

Enjoy free shipping

We’ll ship your new phone to you with a 30-day money back guarantee.

Join our award-winning 5G network and enjoy these exclusive benefits

Award
Stay connected with your friends and family with our reliable 5G network.
LocationHome
Stronger communities with our commitment to upcycle pre-owned devices to Canadians in need
Deals
Incredible savings on the latest phones, all at $0 upfront plus taxes2
A person sitting in a wheelchair, an elderly woman and a woman with a child using devices like phones and tablets.

Try the TELUS network for 30 days

Considering a switch to a network you can trust? You can try it out for 30 days with no commitment required. Just call 1-877-613-8463 to get started.
A hand holding a smartphone with the My TELUS app on the screen.
  • TELUS Stream+ tablet displaying ‘Electric State’ on Netflix, ‘Andor’ on Disney+ and ‘G20’ on Amazon Prime.

    Save big on Netflix, Disney+ and Amazon Prime

    Sign up for a 5G+ Unlimited Mobility plan to unlock savings of up to 39% off Stream+ Premium for 6 months.3

Discover our fast, reliable 5G network

Say goodbye to lagging and never miss another video call from friends and family, no matter where you are. You'll enjoy a reliable connection on a network you can trust in more urban, rural and remote communities with TELUS.
A map of Canada showing areas covered by the TELUS 5G network.
Firewall
Exceptional reliability
DataLimit
Ultra-fast responsiveness
Speed
Incredible 5G speeds

Switch to TELUS Home Services with ease

Take advantage of Simple Switch - a seamless transition to a TELUS Internet, TV or Home Phone plan of your choice.4
No service downtime
We’ll transfer your service with no interruptions and no service downtime.
Hassle-free transfer
Take advantage of a hassle-free experience with pro-installation, or choose self-installation and pay no additional fees.
30-day money-back guarantee
If you're not satisfied with your new services, simply cancel within 30 days and we'll waive all your fees.

We give to communities and care for our planet

Join TELUS and help us make our communities stronger and our planet healthier. We're doing this through initiatives like Mobility for Good®, TELUS Friendly Future Foundation®‌ and by committing to being zero waste and nature-positive by 2030.
TELUS team members cleaning a shoreline.

Frequently asked questions

Terms and conditions