Check out what’s new with prepaid.
TELUS requires all prepaid clients to maintain a rate plan.
Pay-per-use rates
Please note that pay-per-use rates are only available to customers who have a rate plan. Pay-per-use rates are different depending on the rate plan you are on.
These are the new pay-per-use rates that apply to you once you exceed your rate plan allotment (this does not apply to customers with $150+ balance):
Voice & Data
Voice
- Local airtime: $0.60 per minute
- Long distance within Canada or Canada to US1: $0.60 local airtime + $0.60 per minute long distance = $1.20 per minute
Data2
- $2 per MB
Messaging3
Text, picture, and video messaging within Canada
- $0.50 per outgoing
- $0.50 per incoming
Text, picture, and video messaging from Canada to US & International
- $0.50 per outgoing
- $0.50 per incoming
Get a plan
You can do it one of two ways:
Your questions answered
Why is Pay-Per-Use Changing?
What is the new TELUS account balance policy?
Why do I have to have a $10 rate plan if my balance is over $150?
Can I continue to top up if I’m over $150?
What happens if my balance was above $150 and drops to less than $150?
Can I choose a different rate plan?
Can I remove the $10 rate plan from my account?
Can I use my balance for something else?
Can you refund my balance?
Will TELUS disable my automatic top up when I reach $150?
I’ve already purchased Voucher PIN top ups for the future, Can I use them if I’m over $150?
Will my balance expire if I stop topping up and have the rate plan?