Stay connected for less with TELUS Prepaid.

Enjoy the flexibility of Prepaid:

  • Plans starting as low as $15
  • No commitment, no term contracts, no credit checks
  • Buy and activate a SIM card online
  • All plans include Canadian and international messaging, Voicemail 3, TELUS Call Display+, call waiting and conference calling

Manage your Prepaid account with My TELUS

Top up your account

Browse through TELUS Prepaid top-up options.

Change your rate plan

Check out a variety of plans - and add them yourself.

Manage your account

Track your usage, explore add-ons and check your balance.

More about top-ups

Top-ups allow you to add credit to your prepaid balance. In order for your rate plan to renew from your balance, you’ll need to make sure your account has been sufficiently topped up before your rate plan expires. You can choose automatic or manual top-ups. Here’s how it works.


Using your credit card, you can have your balance topped up automatically with $10, $25 or $50 in one of two ways:

  • Every 30 days

  • Every 30 days or when your balances reaches $5


Top up your balance yourself, whenever you like.

If you need more information about your top-ups, feel free to check out our Support article.

Manage your balance

Top up to add credit to your prepaid balance.

Your Prepaid balance

If you have a remaining balance after your rate plan has been renewed, simply top up again before your balance expires and it will carry over to the next month.

Expiry schedule per top-up: $10 - $24.99: 30 days, $25 - $99.99: 60 days, $100: 365 days

Ways to pay

Top up easily and securely with your credit, Visa Debit®, or Top-up voucher. Top up vouchers can be purchased in store.

Manage your account yourself with TELUS Assist.

Add a rate plan, set up automatic top-ups, check your balance and much more instantly with our 24/7 virtual assistant.

The My TELUS app

Track your usage, add top-ups and even purchase a rate plan - all from the palm of your hand. Download it today for iOS or Android.