5G is the ‘fifth generation’ of cellular network technology or mobile internet. Its increased speeds, reliability and capacity will make our lives easier, changing the way we live and work by fostering amazing innovation and new technology while bridging digital divides.

Explore the Galaxy S20 Ultra 5G today - Canada’s first 5G-capable phone.

Health Canada provides guidelines for radiofrequency exposure, which includes everything from cell towers to microwaves. TELUS has always complied and continues to comply with the evolving standards and exposure limits set by Health Canada, which have been revised twice in recent years, to ensure our cell sites and devices can be used safely by the public.

Safety Code 6 is one of the strictest codes in the world, and all TELUS wireless sites emit a radiofrequency that falls well below what Health Canada deems safe through Safety Code 6. In fact, many of our wireless sites emit a radiofrequency that is hundreds of times lower than safe levels.

TELUS has started rolling out 3500 MHz spectrum in select communities. For details, please proceed to our coverage map. We will be expanding our 3500 MHz coverage to more urban and rural communities across Canada in 2022 and 2023.

3500 MHz (3.5 GHz) is a mid-band spectrum that delivers significant speed and capacity enhancements to our current 5G network. This will enable you to download large files like high-definition videos faster and use multiple connected devices at the same time on-the-go with perfect performance, even in crowded places.

TELUS customers with a compatible device in an area covered by 3500 MHz spectrum will have access to the new spectrum. To take full advantage of the speed and capacity improvements, check out our Unlimited plans with 5G+ speed up to 1Gbps.

You will automatically have access to the 3500 MHz spectrum on the TELUS 5G network at no additional fee if you are located in a 3500 MHz coverage area and you have a 5G device that supports the 3500 MHz spectrum band.