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Terms and Conditions
Terms and conditions

Exclusive Partner Program

Proof of eligible employment required for all Exclusive Partner Program (“EPP”) offers. Offer available at dealers that support the EPP. For a limited time only, get the one time $50 connection fee waived for all new activations. A $50 connection fee applies per line for all renewals. This fee includes a SIM card and access to a TELUS team member to process your activation or renewal along with other exclusive TELUS services. For more details, please go to telus.com/mobilityfees.

Up to 9 additional devices can benefit of EPP monthly discounts. Subscribers must all be on the same account.

Taxes and pay-per-use charges (including long distance, roaming and additional airtime) are extra. The cost of voice service used while roaming outside Canada will vary by zone. Currently, voice roaming in the US is charged at $1.50/minute. Visit telus.com/mobilityppu for details. Plus applicable provincial or municipal government 911 fees in Nova Scotia (43¢), PEI (70¢), New Brunswick (53¢), Saskatchewan (94¢), Quebec (46¢), Alberta (44¢), and Newfoundland and Labrador (75¢). Premium and subscription messages are not included. Text messages sent from Canada to a non-Canadian phone number will be charged at 40¢/message. Text messages sent while roaming outside of Canada will be charged at 60¢/message. Visit telus.com/text for details. Multimedia messaging used while outside of Canada is charged as data roaming. Messages sent using iMessage may incur data charges. Rates and offers are subject to change without notice. The cost of data used while roaming outside Canada will vary by zone. visit telus.com/mobilityppu for details. Tethering included to high speed threshold for Unlimited Plans. Access to BlackBerry Enterprise Service is not included.

Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicy for further information.

Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on any in-market plan with data and voice included. Easy Payment balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. Hardware credit will be applied directly to the retail price of the device.

TELUS Exclusive Partner Program (EPP) - Referral Program

1. Refer your coworkers using the form located at https://evs.telus.com/evs/referral

2. Each of your referrals will receive an email from TELUS asking them to validate their employment.

3. Your referrals will each be required to verify their employment with their name and email address or proof of employment into the e-Verification System before activating a phone. They must use the link in the email to verify their employment.

4. Your referrals will then each receive a personalized, one-time discount code, which must be used to receive the TELUS EPP member discount.

5. Your referrals are then able to, and required to activate a phone with TELUS EPP.

6. You and your coworker will then both receive a $50 bill credit in 1-2 bill cycles after the referral’s activation.

7. To make a referral under the TELUS Refer a Coworker Program, you must be a current TELUS Employee Purchase Plan (“EPP”) customer. To be eligible for the $50 bill credit, your referrals must be members of an EPP-eligible organization and activate a phone with TELUS EPP. There is no limit to the number of referrals.

Terms and Conditions

1. To make a referral as part of the TELUS EPP Referral, the referrer must be a current TELUS EPP customer.

2. The customer must accept the program terms to participate in the Refer a Coworker program.

3. Valid for all referrals. To be eligible for the $50 bill credit, the referee must activate a device with TELUS within 60 days on an in-market plan (CIL plans excluded). There is no limit to the number of referrals.

4. Bill credits are not eligible for referring existing customers and customers migrating from TELUS consumer postpaid.

5. Bill credits are not eligible for adding a new line on an existing TELUS account.

6. To be eligible for the referral credit, the customer must have active service with TELUS and be in good standing when the credits are applied.

7. Referrals cannot accept more than one referral offer as part of this Program. If they receive multiple offers, a credit will be applied to the account of the current TELUS customer whose referral they accepted through the Program.

8. TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to a your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorised means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of your referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. The Program is subject to all applicable laws and regulations.

9. TELUS Mobile may end the Program or change any of the terms at any time, without notice and without obligation to award any referral credits.

Privacy

All information collected by the referral form will be used for the purposes of the referral program only. Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. Please visit telusmobility.com/privacy for more information on the principles that govern the collection, use and disclosure of personal information. These principles reflect our continuing commitment to protecting our customers' privacy.

 

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