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Accidents happen. Device protection has you covered.

 
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Get Device Care Complete for the protection your phone deserves

Get the protection your phone deserves for $17 per month1. Coverage includes cracked screen repairs for eligible devices, lost and stolen devices, accidental damage and more.

  • Unlimited cracked front screen repair with available same day repairs
Enjoy unlimited cracked screen repairs at your local Mobile Klinik, with service typically completed within a few hours.
  • Minimal downtime with fast and convenient replacement or repair
With Asurion — your Device Care Complete provider — you can file a request 24/7 online and even track its progress. Replacements are typically shipped the next day.

Protection for all your devices

Available in store or by talking to an agent

Device Care BYOD

$9/month with no term1

  • Bring your own phone
  • Damaged phone repair/replacement

Device Care Connected

$9/month with no term1

  • New tablet or smartwatch
  • Damaged connected device repair/replacement

Device category

Device Care Complete

Device Care BYOD

Device Care Connected

New and Certified-Pre-owned TELUS devices
BYOD smartphones (purchased from TELUS or another provider)
New SIM-enabled TELUS smartwatches and tablets

Start a service request

Start, manage and track your claim or service request. Need help? Give us a call.
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Frequently asked questions

Terms and conditions