Skip to content
COVID-19: Updates affecting customer service, roaming, data overages, and store closures
  • Personal
  • Business
  • Health
  • Why TELUS
EN
MB
TELUS Logo
  • My TELUS
  • Support
  • Deals & Bundles
TELUS Logo
COVID-19: Updates affecting customer service, roaming, data overages, and store closures
Support
Mobility
Devices
Phones
Trade in your mobile phone

Trade in your mobile phone

Select your device:

Android
Apple iPhone

Getting started

  • Activate your mobile device
  • Check your warranty
  • Mobility service terms
  • What is an eSIM voucher?

Learning

  • Device balances
  • Transfer your mobile number to another person
  • Replace your phone or swap your SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger Explained
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • How to clean your phone
  • HUAWEI AppGallery and HUAWEI Mobile Services (HMS)

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Lost or stolen mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Sonim XP8 device support
  • TELUS Bring-It-Back™ explained
  • How to keep a Bring-It-Back™ device
  • How to return a Bring-It-Back™ device
  • Preparing for trade-in or returning your Bring-It-Back™ device

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Troubleshooting

  • Mobile phones and tablet repair
  • Get help with your ALCATEL ONETOUCH Pop 8 LTE
  • Get help with your Apple iPad (5th generation)
  • Get help with your Apple iPad (6th generation)
  • Get help with your Apple iPad Mini 4
  • Get help with your Apple iPad Pro 9.7-inch
  • Get help with your Samsung Galaxy Tab A
  • Get help with your Apple Watch Series 3
  • Get help with your Apple Watch Series 4

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • Huawei E8372 mobile internet key
  • Set up your mobile hotspot

Troubleshooting

  • Get help with your ZTE MF279T Smart Hub
  • Get help with your ZTE MF288 Smart Hub
  • Get help with your Huawei B612 Smart Hub
  • Get help with your Huawei Huawei B890 4G LTE Smart Hub

Getting started

  • TELUS Action with Google Home and Google Assistant
  • TELUS Alexa Skill explained

Getting started

  • TELUS Track+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+
  • Troubleshooting your TELUS Track+
  • Mobile phones and tablet repair
  • Get help with your ALCATEL ONETOUCH Pop 8 LTE
  • Get help with your Apple iPad (5th generation)
  • Get help with your Apple iPad (6th generation)
  • Get help with your Apple iPad Mini 4
  • Get help with your Apple iPad Pro 9.7-inch
  • Get help with your Samsung Galaxy Tab A
  • Get help with your Apple Watch Series 3
  • Get help with your Apple Watch Series 4

Interesting articles

  • Samsung Galaxy Watch FAQ
Contact support

Search Support

To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersWe Give Where We LivePoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS Partner SolutionsTELUS ProcurementTELUS WebmailTELUS Wise
TELUS Logo©2020 TELUS