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Getting started

  • Activate your mobile device
  • Check your warranty
  • Mobility service terms
  • Home Phone App

Learning

  • Device balances
  • Transfer your mobile number to another person
  • Replace your phone or swap your SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger Explained
  • TELUS Bring-It-Back explained
  • Accessibility features and mobile devices
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Lost or stolen mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Troubleshooting

  • Mobile phones and tablet repair
  • Get help with your ALCATEL ONETOUCH Pop 8 LTE
  • Get help with your Apple iPad (5th generation)
  • Get help with your Apple iPad (6th generation)
  • Get help with your Apple iPad Mini 4
  • Get help with your Apple iPad Pro 9.7-inch
  • Get help with your Samsung Galaxy Tab A
  • Get help with your Apple Watch Series 3
  • Get help with your Apple Watch Series 4

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Action with Google Home and Google Assistant
  • TELUS Alexa Skill explained

Getting started

  • Huawei E8372 mobile internet key
  • Set up your mobile hotspot

Troubleshooting

  • Get help with your ZTE MF279T Smart Hub
  • Get help with your ZTE MF288 Smart Hub
  • Get help with your Huawei B612 Smart Hub
  • Get help with your Huawei Huawei B890 4G LTE Smart Hub
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