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Satellite TV Quick Start Guide

Satellite TV Quick Start Guide

Learn more about your satellite TV with the TELUS Satellite TV Quick Start Guide

In this article

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TELUS Satellite TV Quick Start Guide

Related articles

  • Connect an external hard drive to your Satellite receiver
  • Connect a Satellite receiver to your TV
  • Order Pay Per View (PPV) on Satellite TV
  • Record an episode or series on Satellite TV
  • Manage your external hard drive for Satellite TV

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Getting started

  • Prepare for installation
  • Optik TV self install
  • Account Setup
  • Purchase PIN
  • Welcome Kit
  • Netflix in your Optik TV package

Learning

  • Third-Party Billing
  • Requirements for 4K Optik

Troubleshooting

  • Password reset
  • Digital box warranty

Getting started

  • Set up Optik app
  • Optik TV app
  • Program remote
  • Channel management
  • Customize Channel Guide
  • Subscribed channel view for Optik TV
  • Favourites list
  • Stingray

Learning

  • Check available PVR space
  • Record an episode or series on Optik TV
  • Cancel scheduled recordings
  • Modify your channel settings
  • Set or change Picture Size/ Shape (Aspect Ration)
  • Adjust the picture size and shape (aspect ratio) on your TV
  • Parental controls on Optik TV
  • Healthy Living Network
  • Pik TV and Optik differences

Troubleshooting

  • Delete recordings
  • Reboot your Digital Box
  • Error Messages
  • Remote Control issues
  • Digital Box Not Working
  • Blank channels
  • Problems with TV video signal
  • Freezing / Choppy image (wireless)
  • Freezing / Choppy image (wired)
  • HDMI troubleshooting

Getting started

  • Watch your recordings
  • Watch On Demand
  • Access apps
  • Call display
  • Descriptive Video
  • Crave
  • Purchase On Demand movies via Own on Optik
  • Closed captioning on Optik TV
  • Onscreen guide from Optik TV explained
  • TELUS Home Assistant on the Google Assistant
  • TELUS Home Assistant: Information for beta participants
  • Netflix on Optik TV
  • ICI TOU.TV on OPTIK TV (Quebec only)
  • Optik TV Home Screen feature (beta)

Learning

  • 4K Wireless digital box
  • 4K programs available on Optik TV
  • Browse TV On Demand and Kids Zone for Free
  • Optik TV Restart feature
  • Optik Restart channels list
  • Optik TV Trending Now feature
  • Order a Pay Per View (PPV) event via Optik TV
  • Own on Optik
  • Pause, Rewind or Fast Forward
  • PVR Anywhere explained
  • Record Optik 4K programs with a PVR
  • Search the Interactive Program Guide on Optik TV
  • YouTube app for Optik TV
  • HDR (High Dynamic Range) explained
  • How to change your Optik TV digital box name

Troubleshooting

  • Guide visible but no video
  • Lost recordings
  • TELUS Home Assistant on the Google Assistant: Known Issues

Interesting articles

  • FAQ: TELUS Home Assistant on the Google Assistant

Getting started

  • Pik TV installation

Learning

  • Pik TV 30 day money back guarantee
  • Switch Pik TV channel subscriptions

Troubleshooting

  • Error LP1008 on Pik TV
  • Pik TV media box warranty

Getting started

  • Pik TV installation guide
  • Pik TV packages
  • How to setup your Pik TV remote
  • Pik TV support in traditional Chinese

Learning

  • Pik TV and Optik differences
  • Pik TV on your browser
  • Updating Pik TV via the Play Store or iTunes
  • Set or change Picture Size/ Shape (Aspect Ration)

Troubleshooting

  • Android media box remote explained
  • Pik TV support in simplified Chinese
  • Troubleshoot Pik TV Wi-Fi connection issues
  • Additional Pik TV support
  • Troubleshoot the performance of your Pik TV Media box
  • Reset the Pik TV app
  • Slow loading of the guide

Getting started

  • Access apps and games on your Android Media box
  • Pik TV viewing options
  • Pik TV App for iOS explained
  • Pik TV app for Android devices and browsers

Learning

  • Browse and rent On Demand movies via Pik TV
  • Number of devices on which you can watch Pik TV
  • Browse and rent On Demand movies via Pik TV

Troubleshooting

  • Troubleshoot the Pik TV Voice feature on the Media box

Getting started

  • Pik TV support in traditional Chinese

Troubleshooting

  • Pik TV support in simplified Chinese

Getting started

  • Connect an external hard drive to your Satellite receiver
  • Connect a Satellite receiver to your TV
  • Satellite TV Quick Start Guide

Learning

  • Order Pay Per View (PPV) on Satellite TV
  • Record an episode or series on Satellite TV
  • Manage your external hard drive for Satellite TV
  • Order On Demand for Satellite TV
  • Set or change Picture Size/ Shape (Aspect Ration)

Troubleshooting

  • Program your remote for Satellite TV
  • Optik TV service programming and rate updates
  • Pik TV service programming and rate updates
  • Satellite TV service programming and rate updates
  • TELUS Bundle Discount rate changes
  • NHL Blackout information
  • Terms and conditions for Internet and TV deals and bundles
  • Optik TV, Pik TV and and Mascon TV Service Terms
  • Satellite TV Service Terms
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