Available for all BC and AB customers with TELUS Optik TV, Internet and a supported device, such as the Amazon Alexa speakers, a third party speaker integrated with Amazon Alexa, or the Amazon Alexa app downloaded on select iOS and Android smartphones and tablets (coming soon for Quebec customers). Customers should have TELUS credentials and working Optik TV services from TELUS.

You can link multiple Optik digital boxes to one alexa device. Make sure to nickname your boxes so that Alexa knows which digital box should listen to your command.

Today, only English commands are supported for TELUS Home Assistant. We are working with Amazon to support French in the near future.

For remote functions not covered by the available voice commands, you will need to use your remote to control your Optik TV. Stay tuned for more commands to become available on TELUS Home Assistant.

Not at this time.

You can turn on your Optik STB using the voice command. Specifically, if your TV is turned on already, you can just turn on the STB with voice command and it will bring the feed to your TV.

It is highly recommended to use names such as "Living Room TV," "Lounge TV," "Bedroom TV," or "Kitchen TV" when renaming your Optik TV digital box. Alexa does not respond well to human or pet names. "Telus Home Assistant" is also an invalid name to give to your device.

The Amazon Alexa controls the volume on your digital box and not your TV volume. For example, once you mute using your voice, you must also use your voice (or Optik remote) to unmute.

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