Switch to TELUS

Switching is simple

Switching to Canada’s most reliable network1 has never been easier. With Simple Switch, enjoy a hassle-free transfer from your current internet, TV‌ or home phone provider to a TELUS plan of your choice. 

Image collage: A couple and a child viewing a laptop; a man speaking with a friend on a home phone; A father and son playing video games; a family streaming sports on Optik TV.
 

Switch in three simple steps

Find your perfect plan and call an agent to get started.

Note: Simple Switch is available by phone only.

1
Choose a plan
Choose a plan or speak with one of our agents who can help you find one that suits your needs.
2
We’ll transfer your account
Provide the Account number on your current provider’s bill and we’ll take care of the rest.2
3
Enjoy Canada’s most reliable network
We’ll transfer your service over to TELUS - with no interruptions and no service downtime.

PureFibre Internet

Discover a world of endless possibilities with an internet plan that suits your needs. Stream, play, connect or browse the web with the fastest upload and download speeds in Western Canada.3

A TELUS WiFi hub.

TV and Streaming

Experience the best in entertainment with Optik TV. Choose from over 250 channels, a wide selection of on-demand content‌ and streaming services - personalized just for you.

TELUS TV Digital box and Optik TV remote control.

Home Phone

Stay connected and never miss a call with features like call display, voicemail‌ and call forwarding.

Front view of a Vtech wireless home phone.

Switching is easier than ever

No service downtime

We’ll transfer your service with no interruptions and no service downtime.

Hassle-free transfer

Take advantage of a hassle-free experience with pro-installation, or choose self-installation and pay no additional fees.

30-day money-back guarantee

If you're not satisfied with your new services, simply cancel within 30 days and we'll waive all your fees.

More reasons to switch to Canada’s most reliable network

  • A hand holding up a smartphone displaying a digital Amazon gift card on TELUS Rewards.

    Get rewards

    Unlock exclusive discounts, savings and perks from top brands just for paying your monthly bill.
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Front view of three smartphones with purple and blue screen backgrounds.

Discover Simple Switch for Mobility

Elevate your mobile experience and switch to TELUS Mobility. Enjoy seamless connectivity, lightning-fast speeds‌ and nationwide coverage on a network you can trust.

Frequently asked questions