Prepare for your TELUS installation

Getting set up with TELUS is easy. We’re here to guide you through every step.

Get started by downloading the My TELUS app.

Manage your services, view and pay your bill, change your plan and more.
Scan the QR code with your phone or text "app" to 54555 to download the app.
Standard message rates may apply.
A person holds a smartphone with the screen displaying the My TELUS app.

Preparing for your SmartHome Security installation

Watch this helpful video to prepare for the professional or DIY installation of your new SmartHome Security system.

Frequently asked questions