Gatineau Internet Service Provider
Home internet in Gatineau
Our Gatineau home internet plans have something for everyone. Whether you’re a streamer, a gamer or just an everyday browser, we’ve got a fast and reliable internet service for you.
PureFibre 1.5 Gigabit Internet: now with 5-Year Plan Price Lock1
Starting from:
$
79
/mo.1
$
130
/mo.1
PureFibre 1.5 Gigabit Internet with Streaming and Live TV2
Starting from:
$
114
/mo.2
$
190
/mo.2
Expect more from your Gatineau home internet provider
Our PureFibre Internet service promise:
- 30-day money-back guarantee. Activate online and if you’re not satisfied we’ll refund your money.
- Proactive monitoring. We monitor the health of our fibre network around the clock to detect issues and resolve them quickly
- 24/7 technical support. If there’s a problem with your services, find help through our various support options, no matter what time it is.
WI-FI PLUS
Get wall-to-wall Wi-Fi with Wi-Fi Plus
Multi-level homes, complex floor plans or larger homes can result in Wi-Fi dead zones. Personalize your network so the kids can game in the basement and you can video chat on the main floor at the same time.
Frequently asked questions
We offer speeds up to 1500 Mbps (1.5 Gigabit Internet) with unlimited data.
TELUS PureFibre is expanding to Markham, Richmond Hill, Brampton, Vaughn, Milton, Mississauga, Halton Hills, Toronto, Oakville, Burlington, Caledon, Whitby and Ottawa.
Wi-Fi Plus is a $10/mo add-on for anyone looking for additional Wi-Fi peace of mind. With Wi-Fi plus, you’ll know that your Wi-Fi network will work optimally in every corner of your home, and that you’ll have support at your fingertips whenever you need it.
Wi-Fi Plus saves you from having to purchase any additional Wi-Fi hardware. Our experts will find the optimal placement and number of devices you need to get the best Wi-Fi experience for your home’s layout.
You could choose to buy hardware from an electronics retailer and install them yourself, but with Wi-Fi Plus, you get a hardwired and professionally installed solution which will result in peace of mind and more reliable performance.
Wi-Fi Plus gives you the best-in-class hardware, installation, and support to give you the ultimate Wi-Fi experience. Wi-Fi that is professionally installed, and optimally set up for your home, with ongoing premium support that you can book anytime. All for $10/mo.
Wi-Fi Plus saves you from having to purchase any additional Wi-Fi hardware. Our experts will find the optimal placement and number of devices you need to get the best Wi-Fi experience for your home’s layout.
You could choose to buy hardware from an electronics retailer and install them yourself, but with Wi-Fi Plus, you get a hardwired and professionally installed solution which will result in peace of mind and more reliable performance.
Wi-Fi Plus gives you the best-in-class hardware, installation, and support to give you the ultimate Wi-Fi experience. Wi-Fi that is professionally installed, and optimally set up for your home, with ongoing premium support that you can book anytime. All for $10/mo.
TELUS is dedicated to creating a 100% fibre optic network3 – TELUS PureFibre. Fibre makes a better internet connection because it can provide better bandwidth, faster speeds, and much better reliability.
Fibre optic cables are made of glass, not metal. That makes a fibre optic internet connection immune to many of the forces that negatively affect traditional cable internet – like electrical interference, water and oxidation. It’s even impervious to temperature fluctuations.
The majority of our customers already enjoy a fibre optic internet connection direct to their homes. And that number is growing quickly, as we spend over $1 billion per year expanding our PureFibre network.
For customers that are not within PureFibre communities, we are offering fast and reliable DSL connections, including both ADSL and VDSL. Unlike cable internet, DSL lines are not shared with your neighbours, so you can expect consistently fast internet, even during the busiest times.
All of our plans now include unlimited home internet data on a 2 year term.4
Even if you’re not on an unlimited plan, all of our home internet plans come with generous data allowances, and you’ll be notified if you ever approach your limit. You can also monitor your data usage in your My TELUS account, so we recommend you keep an eye on it – at least for the first few months. Then you’ll get a feel for whether you should upgrade to a bigger plan, or possibly add Unlimited Data Usage to your account.
TELUS always makes sure that every customer receives sufficient bandwidth (or capacity) to get close to their posted speed, even during peak hours. This means, for example, that if you’ve signed up for Internet 750 – whose posted speed is up to 750 Mbps – you will actually experience speeds of up to 750 Mbps day and night, including the peak hours of 6pm to 11pm.
Cable internet providers routinely place too many customers on shared connections. During quiet times, their customers may indeed enjoy the advertised speeds. But in busy times – precisely when you’re most likely to need a fast connection – real life speeds will be much lower.
Even if you’re not yet in a PureFibre area, you still benefit from more consistent speeds than those offered by our competitors.
What is considered a “good” high speed internet connection depends on your online lifestyle, the number of people in your household, as well as the amount of connected devices in your home.
If you’re into streaming HD and 4K videos, or spend time gaming, you should be looking for a home internet plan with at least 250 Mbps. If there are multiple people in your home sharing the connection, then you’re better off with 500 Mbps or more.
If you have a household of very active internet users – who stream 4K shows, take video calls, play online games, and like to keep their photos synced on the cloud – TELUS’ Gigabit plan is the plan for you.
Perhaps your needs are lighter, and you mainly email and surf the web, then our lower-speed plans (50 to 250 Mbps) will meet your needs.
You can never have too much speed and it’s good to have some extra speed for when you need it! Our PureFibre X Internet plans with speeds of 1.5 and 3.0 Gbps will allow you to get more done quickly, ensuring you never miss out on online experiences.
Our high speed internet plans vary by location. In many areas, we now offer speeds of up to 2500 Mbps (2.5 Gigabit Internet).
All plans include unlimited data and price guarantee when you sign up for a 2 year term.4
Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.
Upload speed means how quickly you can send data to the internet. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming.
Most internet service providers have “asymmetrical” plans, with upload speeds that are much slower than download speeds. So, if you see a home internet plan that refers to a speed of “300 Mbps”, read the fine print. You may find that the upload speed is only 15 Mbps.
TELUS PureFibre internet plans are “symmetrical”. That means the upload speeds are just as fast as the downloads. For example, our PureFibre Internet 750/750 plan boasts download and upload speeds of up to 750 Mbps.
- Offer subject to change without notice. Available to new and existing TELUS customers in Ontario who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. The Plan Price Lock Discount (“Lock”) applies to the monthly regular price for eligible internet plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for 5 years starting from the time of eligible plan activation. Prices of features, select add-ons and pay-per-use rates are not guaranteed during the Lock period and are subject to change. After the Lock period, in-market regular pricing applies and is subject to change. The Lock may be removed upon internet plan change or renewal or if you no longer meet the eligibility criteria.
- Offer and regular pricing subject to change without notice and only available to customers who reside in Ontario and have not subscribed to TELUS Internet and TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons, such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. From month 1-24, a $30/mo. internet discount applies. Regular Internet price, currently $130/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and subject to change without notice. TELUS Mobility customers receive an additional $21/mo. discount for 24 months, as long as the eligibility requirements are met. Discounts may be removed upon rate plan changes or renewal. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the TELUS TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer subject to change without notice and cannot be combined with other promotions. Offer available to residential customers who have not subscribed to Optik TV in the past 90 days. Prices of features and add-ons such as a la carte TV channels / theme packs / premium TV content are subject to change anytime. Offer includes an Optik TV plan of your choice. For Optik TV plans, you may choose from , Optik Core + 1 Premium (reg. $60/mo) or Optik 1 Theme Pack + 2 Premiums (reg. $80/mo),. From month 1-24, if you choose r Optik Core & 1 Premium, a $15/mo discount applies to your TELUS Optik TV plan. From month 1-24, if you choose 1 Theme Pack & 2 Premiums, a $20/mo discount applies to your TELUS entertainment plan. Regular pricing subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. The promotional offer will cease to apply if you downgrade below the minimum. Promotional offers do not apply to Basics service. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. Offer and regular pricing subject to change without notice and cannot be combined with other promotions. Offer available to residential customers who have not subscribed to Optik TV in the past 90 days. Prices of features and add-ons such as a la carte TV channels / theme packs / premium TV content are subject to change anytime. For Optik TV plans, you may choose from Optik Core + 1 Premium (reg. $60/mo) or Optik 1 Theme Pack + 2 Premiums (reg. $80/mo). From month 1-24, if you choose Optik Core & 1 Premium, a $10/mo discount applies to your TELUS Optik TV plan. From month 1-24, an additional $15/mo discount applies on a 2-year term. From month 1-24, if you choose 1 Theme Pack & 2 Premiums, a $20/mo discount applies to your TELUS entertainment plan. From month 1-24, an additional $10/mo discount applies on a 2-year term. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. The promotional offer will cease to apply if you downgrade below the minimum. Promotional offers do not apply to Basics service. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition within 14 days of cancellation or termination of service, otherwise the replacement cost will be charged to the account.
- Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see telus.com/networkmanagement.
- $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice.