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Introducing TELUS SmartHome Security

Home security just got smarter, with 24/7 real-time monitoring and the latest smart technology to keep your home safe and secure.

See all plans

Taking home security to new heights

Save up to 20% off your home insurance premium with professional installation and 24/7 monitoring

Our system integrates security and safety monitoring with your smart home devices. Hassle-free professional installation fully optimizes your home. Find comfort with 24/7 home protection and certified professionals available to alert emergency services.

Home insurance rates
 

SmartHome Security plans

Choose a pre-set plan below then contact us to purchase or customize your plan.

Secure

Our secure package is the perfect solution for those looking for a basic security system.

$25 per month*

Regular price: $45 per month

*Includes $10 discount for TELUS Home and $10 discount for TELUS Mobility services, with a 3 year or 5 year term.



What’s included (5 items):

Control panel with two-way voice control

3 x door sensors

2 x Motion Sensors

24 hour guard response (where available)

Mobile app

Protect

This plan lets you see what’s happening in or around your home while offering a wider range of safety and protection.

$35 per month*

Regular price: $55 per month

*Includes $10 discount for TELUS Home and $10 discount for TELUS Mobility services, with a 3 year or 5 year term.



What’s included (7 items):

Control panel with two-way voice control

3 x door sensors

2 x Motion Sensors

24 hour guard response (where available)

Mobile app


1 x Smoke Sensor

Select 1 camera:

  • Indoor Camera

  • Outdoor Camera

  • Doorbell Camera - Slimline

Most comprehensive

Control

The most comprehensive smart home solution integrates both security, safety and home automation.

$40 per month*

Regular price: $60 per month

*Includes $10 discount for TELUS Home and $10 discount for TELUS Mobility services, with a 3 year or 5 year term.



What’s included (9 items):

Control panel with two-way voice control

3 x door sensors

2 x Motion Sensors

24 hour guard response (where available)

Mobile app


1 x Smoke Sensor

1 x Secondary Panel - Analog Keypad

Select 2 Devices:

  • Indoor Camera

  • Outdoor Camera

  • Doorbell Camera - Slimline

  • Smart Thermostat

  • Smart Door Lock (Button)

  • Smart Garage Door Opener


Compatible with your smart home devices

Already have smart home accessories and devices? Our system integrates with a wide range of the most popular smart home compatible products such as Amazon Alexa, Nest, Google Assistant and more. This means you can plug and play and expand with ease. And when your home is powered by TELUS PureFibre, your cameras will be supported by the #1 internet technology for speed and reliability.

Home security powered by Canada’s most awarded wireless network.

TELUS has won every major mobile network award. Our mobile network is #1 in upload and download speeds as well as network quality performance. Just a few more reasons why TELUS is the smart choice for a safe and secure home.

“#1 in Mobile Network Speed in Canada"
"Canada's Fastest Mobile Network"
"Highest Wireless Network Quality Performance in the West"
"Fastest Overall Download Speed Among 3 National Providers"

How smart technology makes every day brighter

Smart plug

7:15am

Ease into your morning with fully dimmable LED light bulbs combined with the smart plug lamp. Use your phone for remote access control of every connected smart light in your home.

Secondary keypad - wireless touch screen

9:15am

Check up on your home security status from the high-resolution wireless touchscreen. Communicate with your monitoring center and even set an automatic schedule to lock up and turn off appliances for the day. With fire and emergency panic buttons, feel safe and in control throughout the entire house.

Doorbell camera

2:00pm

Expecting a package? The doorbell camera sends you a notification that someone is at your front door. The doorbell camera also provides two-way voice communication, so when you’re away you can see and speak to visitors. Once you’ve checked who it is, let the delivery person, dog walker, or any daily visitors, inside using the app for remote control of the smart door lock.

Smart thermostat

5:15pm

Control your home’s temperature by remotely adjusting the smart thermostat. Bring the temperature down when no one is home and back to a comfortable level before you return. Spend less time modifying by using “geo-fences” to automatically change the temperature when you leave and arrive home. Both options allow the smart thermostat to save you energy and money.

Motion detector

9:15pm

When everyone is in bed, look to your SmartHome app or keypad to enable your motion detector. This added layer of protection gives the whole house peace of mind throughout the night.

Your questions answered

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Most cities require an alarm permit. For details and to secure a permit, visit your city’s website. Some municipalities require you to have a permit in place by the time of your installation. Please reach out to your local municipality to ensure you are set up for success during the install. Lastly, remember to contact us to notify us of your permit number once you have it. Learn about important requirements and compatibility considerations.

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You must have a TELUS mobility account in your personal name or be an authorized user on your account. KOODO or PC Mobile accounts do not qualify for the discount.

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You must have one or more home services with TELUS including: home phone and/or PIK TV and/or Optik TV and/or High Speed Internet.

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If you have an existing security system and would like to re-use the devices, there’s a good chance we can make that happen. We’re able to adopt the following security systems: Hardwire system, 2GIG GC2 security system, Honeywell 5800 security system and many more.

If you’re not sure what type of security system you have, please contact us and our technicians will assess your system at time of install.

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To use TELUS SmartHome Security products, you’ll need high speed internet service and to be within the TELUS Mobility HSPA coverage area. Visit our Coverage Map to find out if you qualify. Final eligibility for the services will be determined by a TELUS representative.

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5-20% depending on your insurance provider with professional installation and 24/7 monitoring. Up to 6% energy savings during high usage months with a smart thermostat.

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To change your plan we will cancel the current agreement and start a new agreement for you with the new equipment requested. A service technician will be dispatched to install the new devices for you.

Have more questions?Get more answers here

 

Login and stay secure

TELUS SmartHome Security

Secure and control your whole home through a single screen, from anywhere. Manage your system settings, control your smart devices and view recent activity.

AlarmForce Connect

If you have an AlarmForce-branded security panel and the AlarmForce Connect mobile app, you can still manage your system settings online too.

Speak with an expert

Ready to get started?

Talk to an expert today for a free assessment to help determine the right solution for you.