Need emergency care?
Crisis text line: 741-741
Suicide Prevention Lifeline:
1-833-456-4566
1-833-456-4566
Emergencies: 911
Video chat with a counsellor
We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental wellbeing.2
Sessions are covered by most extended health plans
Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.
Here are some of the issues the counsellors can help with
These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feeling nervous, restless or tense
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Excessive worry or ruminating thoughts
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Increased heart rate
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Rapid breathing
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Sleeplessness, feeling tired
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Difficulty focusing or feeling distracted
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Stomach aches
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Avoidance
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feelings of sadness, emptiness, hopelessness
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Tiredness
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Irritability or angry outbursts
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Sleep disturbance
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Loss of appetite
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Anxiousness
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Slowed thinking or trouble thinking
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feeling worthless, fixating on things from the past
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Thoughts of suicide
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Unexplained physical aches and pains
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Trouble keeping a normal routine
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feeling depressed or sad
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feeling like life isn’t worth living
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Thoughts of self-harm
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Blaming self
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Emotional pain or feeling overwhelmed
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Anger
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Disbelief or numbed feelings
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Muscle tension
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Body pain or stomach aches
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
High blood pressure
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Trouble sleeping
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Racing thoughts, difficulty concentrating
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feeling worry or overwhelmed
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Problems with memory or concentration, scattered thoughts
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Lack of motivation
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
More than 10 standards drinks/week for women or 15 drinks for men
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Intense urges to use the substance
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Feelings of withdrawal
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Spending money you don’t have to get the substance
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Neglecting responsibilities
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Obsessive thinking about using the substance
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Risky behaviours
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Continued use despite consequences
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Failing to reduce or stop when a commitment is made to do so
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Restricting calories out of fear of gaining weight
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Periods of binge eating, sometimes also with purging
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Struggle to eat in front of others
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Rituals based around eating that are about control
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Losing or gaining weight rapidly
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Body dysmorphia
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Obsessive dieting
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Lack of adequate nutrition that can lead to stomach pain, cramps, or acid reflux
![](https://images.ctfassets.net/fltupc9ltp8m/6tQDPmduZzmjBU94ZmP5xf/bc802642eb49345a6eee385badb9afbb/SuccessCheck.png?fm=webp&w=1900&q=80)
Struggling to stay warm even when it is not cold out
![](https://images.ctfassets.net/fltupc9ltp8m/3SwZgHtPORRleAD4RouLaD/7a195e95c3289ae789be5bd6dd6c9894/psychologists-banner_2x.png?fm=webp&w=1900&q=80)
Consult a clinical psychologist instead?
Clinical psychologists will diagnose and provide you with a treatment plan if needed. Begin a better understanding of your mental health concerns.
How to book a video appointment
![](https://images.ctfassets.net/fltupc9ltp8m/5vlT8rMPyt8n7Llykt45Lt/60ab04af67168c228d02c4a453bdd531/book-step-2-xl-en_2x.jpg?fm=webp&w=1900&q=80)
Step 2
Click “Book appointment” and select a counsellor. You can browse the counsellor directory here before booking.
![](https://images.ctfassets.net/fltupc9ltp8m/2iHWITlmBrux8g87QqGQPY/e6493c4d83ad666e592fe94068d872e6/book-step-3-xl-en_2x.jpg?fm=webp&w=1900&q=80)
Step 3
Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.
![Brandspark most trusted claim badge](https://images.ctfassets.net/fltupc9ltp8m/v00cHFX5ZHfcgViGOJDk6/df6e479e80dd098f9a8602f62da60eb2/bmta_-1_logo_can_2024_multiyear_english.jpg?fm=webp&w=1900&q=80)
Canada’s #1 most trusted online healthcare platform3
![](https://images.ctfassets.net/fltupc9ltp8m/1GrCTIcCsYdRFQbqYxuqQs/b0c763b2857d95a54214c61ec162e9b9/mh-monitor-en_2x__1_.png?fm=webp&w=1900&q=80)
Monitor your well-being
Monitor is a better way to track your health. Connect your wearables data and keep track of triggers and events that influence your well-being.
Sync your Health Data
Consolidate data from compatible activity trackers, apps and wearables. View all of this in one convenient place.
Stay on course
Track your weight and create medication reminders. Stay on track on your health journey.
See what else we have to offer
![Smartphone screen, showing video-chat with friendly doctor.](https://images.ctfassets.net/fltupc9ltp8m/5Z50yBpmxee0laFlW5tu3J/f170c17233e510ef56e4e150f0ea2627/more-about-doctors-xl_2x__1_.jpg?fm=webp&w=1900&q=80)
Doctors
No waiting rooms, parking, transit, or taking time off work. All doctors are fully qualified in your province.
![Woman enjoying a freshly made vegetable smoothie](https://images.ctfassets.net/fltupc9ltp8m/76oFF00FJFL4o9rZtxnfKl/a6f1a77b92ac9b65b49fadd929561f18/more-about-dietitians-xl_2x.jpg?fm=webp&w=1900&q=80)
Frequently asked questions
How do I get reimbursed through my insurance plan?
What qualifications or certifications do the counsellors have?
How does a counselling session work?
Can I book next-day appointments?
What happens if I am in crisis, or my counsellor believes I pose a risk to myself or others?
Are mental health counselling sessions available for children?
Can I be prescribed medication?
More resources
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