TELUS can help make your next holiday worry-free

Because a holiday isn’t much of a holiday when you’re stressed. With services like Easy Roam®, TELUS Health MyCare™ Travel and more, TELUS helps you get the most out of your next trip.

Call 1-833-896-0435

A family poses for a photo on holiday and are worry-free with TELUS’ Easy Roam and more.

Enjoy more peace of mind with these TELUS products and services

A family on vacation using Easy Roam to make their holiday worry-free.

Mobility

Stay connected while travelling, your phone plan stays the same as in Canada

Keep in touch with family and friends and never worry about spotty Wi-Fi, with Easy Roam you can use your Canadian phone plan while in the U.S. and 200+ other destinations. Plus, Easy Roam customers get exclusive deals from our travel partners.

Learn more about Easy Roam

Frequently travel to the U.S.? Switch to a Canada-U.S. plan and save.

See plans

TELUS Health MyCare Travel

Get expert health advice in the U.S.

Enjoy 24/7 phone access to U.S. based registered nurses while in the states.¹ This is a free service for TELUS Mobility and Koodo customers with Easy Roam or Canada-U.S. plans.

Learn more about TELUS Health MyCare Travel

A woman is content as she waits for her flight knowing she has TELUS Health MyCare Travel, if needed.

SmartHome Security

Keep an eye on your home

Home is only a tap away with SmartHome Security. Monitor visitors, deliveries and your pets with smart cams and more from $15/mo.

View SmartHome Security offer

Online Security

Safely connect to public Wi-Fi

Keep your personal info personal. Travel with TELUS Online Security and connect safely to public Wi-Fi wherever you go starting from $10/mo.

View Online Security options

A couple are worry-free knowing their devices are secure from outside threats with Online Security.

Stream+

Stay entertained while travelling

With Stream+ you can watch hit series and movies even while on holiday for as low as $20/mo.

Learn about Stream+

Stream your favourite shows via Stream+ while travelling.

Speak with a TELUS representative before you travel, for added peace of mind.

Call 1-833-896-0435

People enjoying the benefits of the support of Mobility for Good.

Helping connect Canadians in need on the most giving network

Access to a phone can be a lifeline for youth aging out of foster care and low-income seniors, helping them stay connected to loved ones and vital support networks. Mobility for Good® supports these in-need community members with free or subsidized smartphones and rate plans.

Learn more about Mobility for Good

Frequently asked questions

How does Easy Roam work?

What's included

All data usage from your monthly rate plan, including shared data.
All calls to phone numbers in Canada and within the country you are calling from.
All incoming and outgoing texts to any phone number in the world.
Incoming texts will not activate Easy Roam, so you can receive texts without being charged the Easy Roam fee.

What's not included

Usage on cruise ships or in-flight will be charged at $0.75 per text and $7.00 per minute, and data usage will be blocked.
411 and 511 calls are subject to the standard roaming pay-per-use rate.
Easy Roam does not cover calling North American Toll Free Exchanges (1-800, 844, 855, 866, 877 and 888) from outside of North America (additionally Mexico is not covered). These numbers are charged the roaming pay-per-use rate. Easy Roam International does not cover international Toll Free numbers. These numbers are charged the international roaming pay-per-use rate.
Phone calls to numbers outside Canada and the country you are calling from are subject to the standard roaming pay-per-use rate for the country you are calling from.
Calls to Sanger, California (559-726-XXXX) Carroll, Iowa (712-775-XXXX) Lake Park, Iowa (712-432-XXXX) Oglala, South Dakota (605-562-XXXX) Redfield, South Dakota (605-475-XXXX) are subject to the standard roaming pay-per-use rate.
Usage that exceeds what's included in your monthly rate plan will be subject to the same rates you would pay as if you are in Canada.
Prices do not include taxes.

Good to know

Easy Roam will only activate if you use data, send a text, make or answer a call. Once activated it will be valid until 11:59pm in the time zone you are travelling. If you don’t want to use Easy Roam on the next day, avoid any of those actions and turn data roaming off to ensure you won’t be charged. Easy Roam is a pay-per-use feature subject to change without notice, including coverages, rates and usage guidelines.
If you’ve already used all your data in this billing cycle or run out during your trip, you can add a data top-up.
There’s no need to remove Easy Roam from your account when you return to Canada since it can only be activated when you travel.
The $14 per day US fee will be capped at $280 while the $16 per day international fee will be capped at $320 per bill cycle. If you reach this cap in your bill cycle, you can continue to use Easy Roam at no extra cost.
Picture & video messaging, including iMessage uses data and not text messages.
Data usage does not apply when using Wi-Fi or if data roaming is turned off.
When you arrive at your destination, you’ll receive a free text message to confirm Easy Roam is enabled.
Easy Roam can only be managed using self-serve and not through a TELUS Representative.

What do I need to access the TELUS Health MyCare Travel service?

What do I need to support SmartHome Security? Can I switch from my current security provider?

What are the system requirements for TELUS Online Security?

What happens if I already have a Netflix, AppleTV+ or discovery+ account?