Exclusive TELUS Online Security offer
Save big on comprehensive, all-in-one protection
Brought to you by Canada’s #1 security provider.1
$
0
/mo.
$
20
/mo.
Price includes $20/mo. promotional discount.2
TELUS Online Security Complete powered by Norton™3 Includes:
- Device Security and Secure VPN on up to 10 devices4
- Dark Web Monitoring and Social Media Monitoring5
- Daily One-Bureau On-Demand Credit Report & Credit Score6,7
- Identity Theft Reimbursement Coverage up to $100,0008
Don’t forget to use your promo code at checkout to get your savings.
How TELUS Online Security helps safeguard your personal information
Stay safer and enjoy peace of mind
Protect yourself against online attacks, viruses and malware – with Device Security and Secure VPN.
Experience ongoing monitoring of the dark web
With Dark Web Monitoring, you’ll be notified if your information is being shared by cyber-criminals.
Receive help in the event of identity theft9
A dedicated Restoration Specialist will help restore your identity and put your digital life back in order.
Frequently asked questions
Yes, you are eligible to receive this offer if you have already subscribed to a TELUS Online Security plan.
To receive this offer, follow these steps:
1. Remove your existing TELUS Online Security plan by contacting our TELUS call centre phone numbers at
2. The TELUS agent will assist you by adding this offer to your plan.
1. Remove your existing TELUS Online Security plan by contacting our TELUS call centre phone numbers at
https://www.telus.com/support/contact-us
. Your existing subscription will be removed from your account.2. The TELUS agent will assist you by adding this offer to your plan.
Activating your TELUS Online Security plan is simple:
1. After signing up on this webpage, you will receive an enrollment email within 48 hours.
2. Locate your enrollment email in your email inbox
3. Select the Activate Now button, or
4. Log in to your My TELUS account and navigate to Online Security tab and click on the Register to activate / Sign-in link.
2. Locate your enrollment email in your email inbox
3. Select the Activate Now button, or
4. Log in to your My TELUS account and navigate to Online Security tab and click on the Register to activate / Sign-in link.
You will be directed to the Norton™️ website.
For first-time users, create a new Norton™️ account and follow the on-screen step-by-step instructions until you receive a message confirming that you've successfully completed the enrollment process.
Pro tip: If you have a previous Norton™️ username and password, you can re-use it and your TELUS Online Security plan will be automatically linked.
TELUS Online Security customers get Dark Web Monitoring. It continuously monitors hard to find anonymous websites and forums on the dark web for use of your personal information, including email and passwords, and sends you alerts to notify you of steps to take to protect your information.
You can enter the following personal information for dark web monitoring purposes:
• Up to 5 email addresses
• Up to 5 phone numbers
• Up to 5 addresses
• Your driver's licence
• Your mother’s maiden name
• Up to 10 bank accounts
• Up to 10 credit cards
• Up to 5 insurance policies (e.g. provincial health card, life insurance policy)
Follow these simple steps to enroll into Dark Web Monitoring:
1. Click on the Set up now button in your TELUS email.
2. Create or enter your existing My Norton username and password. If you have an existing My Norton account but don’t remember your password, please reset your password.
3. Read and accept the terms and conditions.
4. Input your personal information. You can enter the following personal information for Dark Web Monitoring purposes:
• Up to 5 email addresses
• Up to 5 phone numbers
• Up to 5 addresses
• Your driver's licence
• Your mother’s maiden name
• Up to 10 bank accounts
• Up to 10 credit cards
• Up to 5 insurance policies (e.g. provincial health card, life insurance policy)
2. Create or enter your existing My Norton username and password. If you have an existing My Norton account but don’t remember your password, please reset your password.
3. Read and accept the terms and conditions.
4. Input your personal information. You can enter the following personal information for Dark Web Monitoring purposes:
• Up to 5 email addresses
• Up to 5 phone numbers
• Up to 5 addresses
• Your driver's licence
• Your mother’s maiden name
• Up to 10 bank accounts
• Up to 10 credit cards
• Up to 5 insurance policies (e.g. provincial health card, life insurance policy)
5. After you have finished inputting your personal details, return to the main menu by selecting My Norton in the top left corner to download your security and privacy features.
When you first input your personal information, the product will conduct a one-time historical scan to determine if personal information about you has been exposed.
You can also download an app onto your mobile device, search the Google Play Store or Apple App Store for Norton 360.
Credit Monitoring Alerts will help keep you informed of key changes to your credit file to help you detect fraud, and help identify potential identity theft issues.
New accounts, address changes, activity on dormant credit card accounts and credit report inquiries can all trigger a credit monitoring alert. If you experience or believe that you have become a victim of identity theft, an Identity Restoration Specialist will be dedicated to your case from start to finish, to help restore your identity.
If you experienced an identity theft event, or believe that you have become a victim of identity theft and would like to report this incident, please contact a NortonTM Member Service & Support Agent for assistance.
There are 2 options for contact:
1. Submit a ticket at
2. Call 1-844-388-0386 (Canadian toll-free, 24/7 support)
Should you be a victim of identity theft, an Identity Restoration Specialist will be dedicated to your case from start to finish, to help restore your identity.
1. Submit a ticket at
https://norton.com/telus
, or2. Call 1-844-388-0386 (Canadian toll-free, 24/7 support)
Should you be a victim of identity theft, an Identity Restoration Specialist will be dedicated to your case from start to finish, to help restore your identity.
Your TELUS Online Security plan will automatically renew at the current regular price at the end of your offer.
If you would no longer like to keep your plan to help protect against the latest threats, you may cancel your TELUS Online Security subscription before your offer term is over.
- TELUS offers the widest selection of security services to customers across Canada, including home, business, and online security.
- Offer subject to change without notice. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. TELUS Online Security ("TOS") does not require a yearly agreement and is a month-to-month service. Regular price of TOS Complete is $20/month and is subject to change without notice. Eligible recipients as selected by participating providers will receive an offer via email for a discount equivalent to $20/month off their TOS plan for the length of the offer term. For terms and conditions surrounding the exclusive offer, refer to the initial offer email from the provider. Final eligibility for the services will be determined by a TELUS representative.
- No one can prevent all cybercrime or identity theft. Activation through Norton is required. Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com. Copyright © Gen Digital Inc. All rights reserved. Gen trademarks or registered trademarks are property of Gen Digital Inc. or its affiliates. All other names and marks are owned by their respective owners and not Gen Digital.
- Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com.
- Does not include monitoring of chats or direct messages. May not identify all cyberbullying, explicit or illegal content or hate speech. Social Media Monitoring is only available on Facebook, Instagram, LinkedIn, Twitter and YouTube. On Facebook, Instagram and LinkedIn only account takeover feature is available. Reimbursement does not apply to identity theft loss resulting, directly or indirectly, from phishing or scams.
- If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with TransUnion; and (ii) TransUnion and Equifax must be able to locate your credit file that contains sufficient credit history information. IF THESE REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM THE BUREAUS. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring will take several days to begin after your successful plan enrollment.
- CreditVision credit score is based on TransUnion data. Third parties may use many different types of credit scores to assess your creditworthiness.
- No one can prevent all cybercrime or identity theft.
Activation through Norton is required.
Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com.
Copyright © 2025 Gen Digital Inc. All rights reserved. Gen trademarks or registered trademarks are property of Gen Digital Inc. or its affiliates. All other names and marks are owned by their respective owners and not Gen Digital.
Identity Theft Reimbursement Coverage is underwritten and administered by Zurich Insurance Company Ltd. Different plans have different limits, ranging from up to $25,000 for Standard, up to $100,000 for Complete and up to $1 Million for Ultimate. Up to $25,000 Stolen Funds Reimbursement available on Complete and Ultimate plans. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Review the Summary of Benefits under the Insurance Coverage (Canada) here.
- Applies to TELUS Online Security Standard, Complete, and Ultimate plans.