PureFibre® Internet 250

Fly with the most reliable internet around

/mo.

Fly with the most reliable internet around¹

PureFibre® Internet 250

On a 2 year term, from

/mo.

105

/mo.

I am a TELUS Mobility or Koodo customer.²

Save $10/mo.

PureFibre Internet

No $60 activation charge³

$50 bill credit

Order online and save $110³

Get this deal

Need more help? Call in 1-877-565-3148

What’s in the plan

PureFibre Internet

250

Mbps

Plan details

Up to 250 Mbps

Download and upload speeds⁴

100% fibre connection⁵

Fastest internet technology for speed and reliability

Unlimited home internet data

For 24 months⁶

Ideal for 10 to 20 devices

For surfing, streaming or gaming

Hardware

Equipment rental included

100% fibre optic connection direct to your home⁵ from Canada’s fastest ISP.⁷

Western Canada’s fastest Wi-Fi with Wi-Fi 6 inside your home.⁸

PureFibre® Internet 250

On a 2 year term, from

/mo.

105

/mo.

I am a TELUS Mobility or Koodo customer.²

Save $10/mo.

PureFibre Internet

No $60 activation charge³

$50 bill credit

Order online and save $110³

Get this deal

Need more help? Call in 1-877-565-3148

Join your neighbours with the most reliable internet technology¹ in town

Your neighbourhood is already hooked up to the TELUS PureFibre network, Switch to TELUS PureFibre today and experience Western Canada’s fastest upload and download speeds⁹ on the #1 internet technology for speed and reliability.³

Don't let neighborhood congestion stop you

We don’t make you share a connection with the neighbours. We connect you directly to our network– just you.

Our Internet = dedicated connection

With us you get your own internet highway all the way into your home for fast, consistent speed.

Other providers = shared connection

Other providers offer you neighbourhood internet with shared bandwidth, so the more people online the slower it gets.

A woman stares intently at a screen as she wears headphones and plays a game.

Symmetrical download and upload speeds

A 100% fibre connection delivers the same speeds for uploads as downloads.¹⁰ Other providers do not offer symmetrical speeds. Our entry-level tiers beat even their fastest upload speeds.

Download speed

measures how fast you “get” data from the internet.

Good for:

Browsing websites
Streaming music
Streaming video

Upload speed

measures how fast you “give” data to the internet.

Good for:

Video conferencing
Sending large files
Online gaming

Switching is easy

30-day money-back guarantee

If you're not happy, neither are we. Enjoy hassle-free returns within 30 days.¹¹

Flexible internet installation

Our technicians arrive and are available within the ‌selected 2-hour window.⁹

Chat support

Tell us about your current provider and in most cases, we take care of the rest + we’ll schedule it so you don’t have a break in service. Call 1-877-565-3148

.

Powered by purpose

Connecting for Good®

Internet for Good helps connect qualified individuals and families in need by offering subsidized, high-speed Internet.

Learn about Internet for good

an older couple enjoy interacting with their laptop

Community Grants

Progressing the path of Indigenous reconciliation

Frequently Asked Questions

Can I add TV and/or streaming services?

What is TELUS PureFibre®?

TELUS PureFibre® is the #1 internet technology for speed and reliability.⁴ Our fibre optic network is powered by flexible strands of transparent glass no thicker than human hair. These strands transmit information as pulses of light, and carry huge amounts of information in the space of seconds. Lightning-fast upload and download speeds mean that you can enjoy a fast, consistent connection whether you are gaming, streaming TV in 4K or video calling with friends.⁴

What is Wi-Fi 6 and why does it matter?

Wi-Fi 6 is the name for the latest Wi-Fi technology certified by the Wi-Fi Alliance, based on the IEEE 802.11ax standard. The key benefits of Wi-Fi 6 are higher data rates, increased capacity for devices, improved performance in environments with many connected devices, and improved power efficiency (battery life) for connected devices.

Our Wi-Fi 6 hardware is designed with tri-band technology and delivers the fastest Wi-Fi in Western Canada¹² for all your devices. Plus, our Wi-Fi 6 hardware features award-winning design that looks great in any home.

What is the difference between download and upload speeds?

Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.

Upload speed means how quickly you can send data to the internet. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming.

Most internet service providers have “asymmetrical” plans, with upload speeds that are much slower than download speeds. So, if you see a home internet plan that refers to a speed of “300 Mbps”, read the fine print. You may find that the upload speed is only 15 Mbps.

TELUS PureFibre® Internet plans are “symmetrical”. That means the upload speeds are just as fast as the downloads. For example, our Gigabit Internet plan boasts download and upload speeds of up to 3000 Mbps.

How many devices can I connect to my Wi-Fi Network? Does that impact speed and performance?

What are the technical specifications of Wi-Fi 6?

PureFibre Wi-Fi - Technical specifications

Wi-Fi radios: Tri-band

IoT radios: Zwave - 100kbps | Bluetooth Low Energy - 2Mbps | Zigbee - 250kbps

Antennas: 2.4GHz 4x4 | 5GHz 1 4x4 | 5GHz 2 4x4

Coverage Sq Ft: Up to 2500 sq ft per access point

Ethernet Ports: 1 x 2.5G | 2 x 1G

MoCA: 2.5 MoCA

Wi-Fi: Wi-Fi 6: 802.11 a/b/g/n/ac/ax

Max Wi-Fi throughput:

Marketed: 2.4GHz: 573.55Mbps

Theoretical: 5GHz High: 1.2Gbps

Tested: 5GHz Low: 1.2Gbps

What is a good internet speed?

What is considered a “good” high speed internet connection depends on your online lifestyle, the number of people in your household, as well as the amount of connected devices in your home. If you’re into streaming HD and 4K videos, or spend time gaming, you should be looking for a home internet plan with at least 250 Mbps. If there are multiple people in your home sharing the connection, then you’re better off with 500 Mbps or more. If you have a household of very active internet users – who stream 4K shows, take video calls, play online games, and like to keep their photos synced on the cloud – TELUS’ Gigabit plan is the plan for you. Perhaps your needs are lighter, and you mainly email and surf the web, then our lower-speed plans (50 to 250 Mbps) will meet your needs. You can never have too much speed and it’s good to have some extra speed for when you need it! Our Multi-Gigabit Internet plans with speeds of 1.5 and 3.0 Gbps will allow you to get more done quickly, ensuring you never miss out on online experiences.

Fly with the most reliable internet around1

PureFibre® Internet 250

On a 2 year term, from

What’s in the plan

PureFibre® Internet 250

On a 2 year term, from

Join your neighbours with the most reliable internet technology1 in town

Don't let neighborhood congestion stop you

Our Internet = dedicated connection

Other providers = shared connection

Symmetrical download and upload speeds

Symmetrical download and upload speeds

Symmetrical download and upload speeds

Switching is easy

30-day money-back guarantee

Flexible internet installation

Chat support

Powered by purpose

Frequently Asked Questions

View terms and conditions

Fly with the most reliable internet around¹

Join your neighbours with the most reliable internet technology¹ in town