Customize your smart home technology with Canada’s most trusted security provider1
Your home is unlike any other. Your home technology should be too. TELUS Custom Home offers solutions that cater to your unique needs.
Personalized for your needs
TELUS Custom Home offers custom video, specialty products, security for multiple locations on your property as well as working with your existing equipment if it is compatible. Our consultants will work with you to create a personalized plan to connect and protect your home.
Advanced video solutions
24/7 video recording with CCTV lets you see what is happening around your home without missing a moment. Choose from a wide variety of surveillance and security cameras for outdoor and indoor.
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Unique locations
Living in a rural area? Want to monitor multiple locations on your property? Regardless of property size or floor plans, we’ve got you covered.
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Hazard detection and monitoring
Stay worry-free, knowing your home and family are protected from potential hazards. Safeguard your home with monitored sump pumps, water shut-off valves, heat, smoke and carbon monoxide sensors.
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Advanced security
Rest easy with connected, monitored entry points. Control doors and garages via your phone and get 24/7 monitoring for rapid response to any unusual activity.
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Smart automation
Elevate your smart home for a fully connected and convenient experience: schedule lighting, open doors for guests remotely, and even automate your lawn irrigation system, all from a single app.
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Existing equipment
Moving to a home with existing security equipment? Seeking insurance discounts? Activate your devices with monitoring-only plans starting from $15/mo.
How it works
Our experts will visit your home to understand and assess your needs, leveraging all the leading-edge solutions TELUS has to offer.
We craft a customized package based on your needs, encompassing connectivity, entertainment, security, automation, mobility, and more while seamlessly integrating with your existing setup.
Relax knowing your equipment will be installed and serviced by our best-in-class technicians. We will also coordinate trade services where available. Our installation goes beyond device setup; you will be guided through product usage and management.
Ensure your home runs smoothly with a Custom plan from TELUS SmartHome Security
Remotely monitor and control your whole home from your phone
Watch your video feeds, lock and unlock your doors and water your lawn—all from the SmartHome Security mobile app.
Custom SmartHome monitoring for peace of mind
Rest easy knowing your home and family are protected with 24/7 fire, carbon monoxide, flood and intrusion monitoring from Canada’s most trusted Security Provider1.
A custom experience, for your custom home
Our security experts will provide a free consultation with a virtual or on-site visit to understand your needs and build a custom security and automation solution just for your home.
Get $100 when you refer a friend
Refer a new customer, and we’ll give you a $100 digital prepaid credit card when they sign up for services.
Ready to get started?
Talk to a security expert and get a free security and automation assessment.
Powered by purpose
Together we’re making safer, smarter, stronger communities. From security to agriculture to health care to sustainability - TELUS' world-leading technology is putting the well-being of our customers, communities and planet first.
Frequently asked questions
How does the SmartHome Security Custom plan process work?
What can I customize with a custom plan from SmartHome Security?
Can I bundle my custom plan with other TELUS services?
If I have a security system from another company, can I switch to TELUS?
Do I need a municipal alarm permit?
How long does the installation take?
Talk to a security expert
Monday to Friday, 8:30 a.m. to 4:30 p.m. (PST)
