Customize your smart home technology with Canada’s most trusted security provider1

Your home is unlike any other. Your home technology should be too. TELUS Custom Home offers solutions that cater to your unique needs.
Get winter-ready with home environmental controls.

Personalized for your needs

TELUS Custom Home offers custom video, specialty products, security for multiple locations on your property as well as working with your existing equipment if it is compatible. Our consultants will work with you to create a personalized plan to connect and protect your home.

Advanced video solutions

24/7 video recording with CCTV lets you see what is happening around your home without missing a moment. Choose from a wide variety of surveillance and security cameras for outdoor and indoor.

Unique locations

Living in a rural area? Want to monitor multiple locations on your property? Regardless of property size or floor plans, we’ve got you covered.

Hazard detection and monitoring

Stay worry-free, knowing your home and family are protected from potential hazards. Safeguard your home with monitored sump pumps, water shut-off valves, heat, smoke and carbon monoxide sensors.

Advanced security

Rest easy with connected, monitored entry points. Control doors and garages via your phone and get 24/7 monitoring for rapid response to any unusual activity.

Smart automation

Elevate your smart home for a fully connected and convenient experience: schedule lighting, open doors for guests remotely, and even automate your lawn irrigation system, all from a single app.

Existing equipment

Moving to a home with existing security equipment? Seeking insurance discounts? Activate your devices with monitoring-only plans starting from $25/mo.
How it works
Consultation and assessment
Our experts will visit your home to understand and assess your needs, leveraging all the leading-edge solutions TELUS has to offer.

Ensure your home runs smoothly with a Custom plan from TELUS SmartHome Security

Remotely monitor and control your whole home from your phone
Watch your video feeds, lock and unlock your doors and water your lawn—all from the SmartHome Security mobile app.
Custom SmartHome monitoring for peace of mind
Rest easy knowing your home and family are protected with 24/7 fire, carbon monoxide, flood and intrusion monitoring from Canada’s most trusted Security Provider1.
A custom experience, for your custom home
Our security experts will provide a free consultation with a virtual or on-site visit to understand your needs and build a custom security and automation solution just for your home.

Get $100 when you refer a friend

Refer a new customer, and we’ll give you a $100 digital prepaid credit card when they sign up for services.

Ready to get started?

Talk to a security expert and get a free security and automation assessment.

Powered by purpose

Together we’re making safer, smarter, stronger communities. From security to agriculture to health care to sustainability - TELUS' world-leading technology is putting the well-being of our customers, communities and planet first.

Frequently asked questions

Talk to a security expert
Monday to Friday, 8:30 a.m. to 4:30 p.m. (PST)

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