In-store retail

Learn about the different kinds of stores TELUS has and access the templates needed to design for our all of our retail experiences.

In-store retail: best practices

In-store retail communications should drive purchase motivation and demonstrate points of differentiation to the consumer by delivering the right message in the right location.

Learn more about in-store retail best practices

In-store retail: hierarchy

There are various elements that make up our communications: visuals, typography, white space and other basic principles. Each element needs to be organized, prioritized and used strategically.

Learn more about in-store retail hierarchy

In-store retail: store formats

Each TELUS store design falls into one of three store formats. These are differentiated from one another by the exterior window style and in-store fixtures.

Learn more about in-store retail store formats

In-store retail: typography

Learn how we format headlines, subheads, body copy, callouts, supers and notations and legal typography for our in-store retail experiences.

Learn more about in-store retail typography

In-store retail: logos

The TELUS logo should be used on storefront communications, printed materials and OOH type assets.

Learn more about in-store retail logos

In-store retail: design elements

In-store retail design relies on two main design elements: price point and the use of TELUS imagery. Read about the balance between them and how to design for retail.

Learn more about in-store retail design elements

In-store retail: window layouts

Windows are a great place to showcase brand charm and entice customers. Messaging should be simple and concise so that it’s easily digestible in passing.

Learn more about in-store retail window layouts

In-store retail: leaseline

A place to display highly compelling offers and information. As a result, it is important to keep messaging very tactical and easily digestible.

Learn more about in-store retail leaselines

In-store retail: digital merchandising

Learn about the best practices for animated and static digital merchandise. Access templates that can help guide you in creating both.

Learn more about in-store retail digital merchandising

In-store retail: backlits

Learn about the best practices for backlits, a compelling brand opportunity within the store.

Learn more about in-store retail backlits

In-store retail: armoires

Learn about the best practices for armoires, a space embedded within product shelves to display brand messaging.

Learn more about in-store retail armoires

In-store retail: dealer ad mats

Learn about the best practices for dealer ad mats, a print ad sponsored by dealer locations to drive traffic. 

Learn more about in-store retail dealer ad mats

In-store retail: table headers

Learn about the best practices for table headers and production tables, a product specific section within the store.

Learn more about in-store retail table headers
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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