Accessibility in technology

Accessibility in technology

Accessibility in technology

Accessibility in technology


Developers combine the content and visual design to build the experience for our customers. In the following sections read more about accessible coding and how you can create digital products that everyone can use.

Topics

Topics

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Validating digital products

Testing for accessibility doesn’t need to be complicated. With a few quick tests, you can determine if your web page or application is usable by our customers with disabilities.

Learn more about testing digital products

Validating digital products

Testing for accessibility doesn’t need to be complicated. With a few quick tests, you can determine if your web page or application is usable by our customers with disabilities.

Learn more about testing digital products

Keyboard functionality

Some users will rely on only their keyboards, including alternative keyboards, as a way to navigate through different web and app experiences. It is one of the most important aspects of digital accessibility.

Learn more about keyboard functionality

Keyboard functionality

Some users will rely on only their keyboards, including alternative keyboards, as a way to navigate through different web and app experiences. It is one of the most important aspects of digital accessibility.

Learn more about keyboard functionality

Semantic content structure

Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.

Learn more about semantic content structure

Semantic content structure

Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.

Learn more about semantic content structure

Specify your language

Since TELUS content is presented in more than one language we want to ensure all users have access to the content they need in whatever their preferred language is.

Learn more about specifying languages

Specify your language

Since TELUS content is presented in more than one language we want to ensure all users have access to the content they need in whatever their preferred language is.

Learn more about specifying languages

Communicate the current state

Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.

Learn more about communicating the current state

Communicate the current state

Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.

Learn more about communicating the current state

Announce state changes and errors

Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.

Learn more about announcing state changes and errors

Announce state changes and errors

Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.

Learn more about announcing state changes and errors

Responsive content

There are many different sized devices users can access content on. We want to ensure that we are taking preferences into consideration so that anything our customers view will be optimized for their screens.

Learn more about responsive content

Responsive content

There are many different sized devices users can access content on. We want to ensure that we are taking preferences into consideration so that anything our customers view will be optimized for their screens.

Learn more about responsive content

Motion principles and accessibility

The use of animation and motion should be only used if necessary. Writers, developers and designers must work together to ensure any motion is properly created so that all users can still understand the message with the page even if they have reduced motion settings turned on.

Learn more about motion principle accessibility

Motion principles and accessibility

The use of animation and motion should be only used if necessary. Writers, developers and designers must work together to ensure any motion is properly created so that all users can still understand the message with the page even if they have reduced motion settings turned on.

Learn more about motion principle accessibility

Mobile accessibility: native apps and mobile web

Mobile phones are commonly used by people with disabilities. They offer a portable solution to overcoming common barriers. Developers and designers must work together to create accessible app experiences on all platforms.

Learn more about native app and mobile accessibility

Mobile accessibility: native apps and mobile web

Mobile phones are commonly used by people with disabilities. They offer a portable solution to overcoming common barriers. Developers and designers must work together to create accessible app experiences on all platforms.

Learn more about native app and mobile accessibility

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Validating digital products

Testing for accessibility doesn’t need to be complicated. With a few quick tests, you can determine if your web page or application is usable by our customers with disabilities.

Learn more about testing digital products

Validating digital products

Testing for accessibility doesn’t need to be complicated. With a few quick tests, you can determine if your web page or application is usable by our customers with disabilities.

Learn more about testing digital products

Keyboard functionality

Some users will rely on only their keyboards, including alternative keyboards, as a way to navigate through different web and app experiences. It is one of the most important aspects of digital accessibility.

Learn more about keyboard functionality

Keyboard functionality

Some users will rely on only their keyboards, including alternative keyboards, as a way to navigate through different web and app experiences. It is one of the most important aspects of digital accessibility.

Learn more about keyboard functionality

Semantic content structure

Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.

Learn more about semantic content structure

Semantic content structure

Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.

Learn more about semantic content structure

Specify your language

Since TELUS content is presented in more than one language we want to ensure all users have access to the content they need in whatever their preferred language is.

Learn more about specifying languages

Specify your language

Since TELUS content is presented in more than one language we want to ensure all users have access to the content they need in whatever their preferred language is.

Learn more about specifying languages

Communicate the current state

Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.

Learn more about communicating the current state

Communicate the current state

Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.

Learn more about communicating the current state

Announce state changes and errors

Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.

Learn more about announcing state changes and errors

Announce state changes and errors

Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.

Learn more about announcing state changes and errors

Responsive content

There are many different sized devices users can access content on. We want to ensure that we are taking preferences into consideration so that anything our customers view will be optimized for their screens.

Learn more about responsive content

Responsive content

There are many different sized devices users can access content on. We want to ensure that we are taking preferences into consideration so that anything our customers view will be optimized for their screens.

Learn more about responsive content

Motion principles and accessibility

The use of animation and motion should be only used if necessary. Writers, developers and designers must work together to ensure any motion is properly created so that all users can still understand the message with the page even if they have reduced motion settings turned on.

Learn more about motion principle accessibility

Motion principles and accessibility

The use of animation and motion should be only used if necessary. Writers, developers and designers must work together to ensure any motion is properly created so that all users can still understand the message with the page even if they have reduced motion settings turned on.

Learn more about motion principle accessibility

Mobile accessibility: native apps and mobile web

Mobile phones are commonly used by people with disabilities. They offer a portable solution to overcoming common barriers. Developers and designers must work together to create accessible app experiences on all platforms.

Learn more about native app and mobile accessibility

Mobile accessibility: native apps and mobile web

Mobile phones are commonly used by people with disabilities. They offer a portable solution to overcoming common barriers. Developers and designers must work together to create accessible app experiences on all platforms.

Learn more about native app and mobile accessibility

Tools

Tools

Apply your TELUS knowledge by using the Tools below. Click into each of the tools and find out how to access and use each one.

Apply your TELUS knowledge by using the Tools below. Click into each of the tools and find out how to access and use each one.