Protect your Family with Identity Theft Protection and Online Privacy

Online Security · Mar 26, 2021

We all know that our most valuable possession, our homes, are worth protecting from threats. But now, risks go beyond just property damage and losing priceless memories to water leaks, flooding, fire and break-ins. Security needs to extend into our cyber world and keep us protected online. Thankfully, just like home security, you can prepare in advance and help prevent online threats with online security systems and protection.  

To protect your devices, your data, and your identity, start by securing these important online safety vulnerabilities.

There are many ways that identity theft can impact your daily life. From data breaches to scams and phishing, your online identity is just as important as your physical possessions to protect. The warning signs of bank statements not looking quite right or seeing unfamiliar and unauthorized activity on your credit cards are very real. 

1 - Identity Theft Protection

The first order of business is full identity restoration. With a TELUS Online Security plan1 you get an dedicated Identity Restoration Specialist to guide you and help restore your identity in the event of identity theft. Plus, your eligible expenses will be covered with the Identity Theft Reimbursement Coverage. That includes theft related expenses and lawyers fees, provided up to the limit of your plan if needed to help resolve your case.2

Plus, TELUS Online Security offers credit scores and reports from a major credit bureau, so it’s easy to monitor suspicious activity on your accounts.34

2 - Online Privacy

With Identity Theft Protection in your corner, the next online safety measure to tackle is online privacy. This is especially important given how many devices in our lives are connected to the internet. Online privacy starts with ensuring you are browsing both anonymously and securely. TELUS Online Security uses Norton Secure VPN to help secure private information like passwords, bank details, and credit card numbers when you are using your computer or mobile devices. 

A VPN, described in more detail in our Guide to Protecting Yourself Online with a VPN, is really just a way to protect all your data and connect you safely and privately from your devices. A Secure VPN helps protect you from hackers monitoring your online activity, cyber criminals stealing your passwords, companies tracking your online activity, and other attackers on Wi-Fi networks while you are grabbing that coffee. And this protection goes beyond your home and protects you wherever you go.

3 - Device Security

With your online privacy assured with your VPN coverage, the next thing to protect is your devices themselves. As your device count adds up, you want to protect this valuable mode of communication. The extra layer of protection at the device level provided by TELUS Online Security is Norton 360 Device Security. Tapping into Norton’s 24-hour real-time threat monitoring across the globe, you get protection before attacks even reach your devices. 

Device Security includes protection for multiple Windows PC, Mac, iOS and Android devices with a subscription. It helps you avoid fraudulent and malicious websites, detects unsafe links and malicious downloads, and has the added protection of Norton Password Manager to help you secure, store, and automatically enter your usernames and passwords.5

4 -  Dark Web Monitoring

We’ve worked to protect your identity, your browsing, and your devices. The last important step to online security is tracking and monitoring your information on the dark web. What’s the dark web? It’s that hidden layer of the internet that needs special software to access and isn’t accessible by search engines. Think of it like an all-inclusive resort for cybercriminals, where they can remain anonymous and untraceable, and able to feast on your stolen data and information.

As our lives become increasingly connected and available online and connected, billions of records have been breached, leaving our personal information exposed in the wilderness that is the dark web. In fact, without your knowledge, your information could be sold on the dark web without you ever noticing. Enter the always-on Dark Web Monitoring Powered by  LifeLock™ which looks for your information on the dark web and alerts you when it’s found. Plus, you’ll get recommendations on what you need to do next to secure and protect the information that has found its way to the dark web.6

Want to learn more about online privacy, device protection, dark web monitoring, and identity theft protection? TELUS Online Security is a good place to start.

No one can prevent all cybercrime or identity theft.

Activation through NortonLifeLock is required.

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1 Applies to TELUS Online Security Standard, Complete, and Ultimate plans.

2 The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to LifeLock or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, exclusions of coverage, and for the types of experts that may be covered for reimbursement of professional service fees. Experts not specified in the policies will not qualify for reimbursement jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) here.

3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with TransUnion; and (ii) TransUnion and Equifax must be able to locate your credit file that contains sufficient credit history information. IF THESE REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM THE BUREAUS. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring will take several days to begin after your successful plan enrollment.

4 CreditVision credit score is based on TransUnion data. Third parties may use many different types of credit scores to assess your creditworthiness.

5 Not all products, services and features are available on all devices or operating systems. System requirement information on

6 Dark Web Monitoring Powered by LifeLock™ in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only. Log in to your Norton account to enter more information for monitoring purposes.