Welcome to TELUS Support

The impact of COVID-19.

Due to the unprecedented events of the COVID-19 pandemic, TELUS is limited in our ability to offer in-store, phone & chat support. Here’s how we’re supporting our customers.

Manage your account with My TELUS.

It's the easiest way to view and pay your bills, check your data, change your plan and more.

Find support articles to help you resolve your concerns quickly.

Search Support articles.

Browse through support topics, interactive tutorials, known issues and warranty information.

Ask other customers.

Connect with the TELUS community and get answers from other customers on our forum - TELUS Neighbourhood.

Still have questions? We're here to help.

Due to COVID-19, you may experience longer than normal wait times when calling in.