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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.

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Find your TELUS Mobility or Home Services account number
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Getting started

  • Registering for My TELUS - Mobility
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  • Update a Mobility rate plan or add-on
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Learning

  • Change password on My TELUS
  • Add, remove and manage users on your Mobility account
  • Change your email address in My TELUS
  • Change your Mobility or Home Services billing address in My TELUS
  • Find your Mobility account user name in My TELUS

Troubleshooting

  • Reset password for Home Services account
  • Troubleshoot registration problems with My TELUS
  • Troubleshoot log in problems with My TELUS
  • Unlink or cancel your Mobility or Home Services account
  • Troubleshoot login problems with My TELUS

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