Using and Managing Your My TELUS Account | TELUS

Skip to content Skip to search

COVID-19:Learn how we’re helping keep customers safe and communities supported during the current Omicron wave.

Personal
Business
Health
Agriculture
Social Impact

Deals
My TELUS

Cart has 0 items

COVID-19:Learn how we’re helping keep customers safe and communities supported during the current Omicron wave.

Fixing an issue Header Image

My TELUS overview

Billing in My TELUS

Getting started

Registering for My TELUS - Mobility
Registering for My TELUS - Home Services
Options for using My TELUS
Update a Mobility rate plan or add-on
Data Manager step-by-step guide

Learning

Change password on My TELUS
Add, remove and manage users on your Mobility account
Change your email address in My TELUS
Change your billing address in My TELUS
Find your Mobility account username in My TELUS

Troubleshooting

Reset password for Home Services account
Troubleshoot registration problems with My TELUS
Troubleshoot log in problems with My TELUS
Unlink or cancel your Mobility or Home Services account
Troubleshoot login problems with My TELUS

View related products & services

Accessibility Image

Accessibility at TELUS

Accessibility at TELUS

AccountBilling-ProductImage

Account & Billing

Account & Billing

Service Terms Image

Service terms & alerts

Service terms & alerts

UsingMyTELUS-ProductImage

My TELUS

My TELUS

Internet-ProductImage

Internet

Internet

My TELUS is the best way to manage your account.

App Store

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

To help us improve this website, we'd love to hear your feedback.

Instagram

Youtube

CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms

HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

To help us improve this website, we'd love to hear your feedback.

To help us improve this website, we'd love to hear your feedback.

Policies / Regulatory

TELUS Service Status

Privacy / Cookies

TELUS & CRTC Wireless Code

TELUS & CRTC Internet Code

Internet Code, Simplified

Wireless Code, Simplified

TELUS Procurement

TELUS International

Instagram

Youtube

©2022 TELUS