Skip to content
Heads up: On May 8, you may receive a test from Canada’s Alert Ready service on your mobile device. Details >
Personal
Business
Health
EN
BC
Shop
My TELUS
Support
Heads up: On May 8, you may receive a test from Canada’s Alert Ready service on your mobile device. Details >
Support
TV
Optik TV
Optik TV features
TV
Popular articles
Program your Slimline Remote 2 for Optik TV
Move Home Services to a new address and cancel existing service
Account set up for Optik TV
Browse by topic
Browse by topic
Optik TV
Pik TV
Satellite TV
Alerts
Service terms
Optik TV
Pik TV
Satellite TV
Alerts
Service terms
Optik TV account
Getting started
Prepare for your Optik TV installation
Optik TV self install
Account set up for Optik TV
Purchase PIN for Optik TV explained
Download Optik TV and Internet Welcome Kit
Learning
Upgrade an Optik TV subscription to 4K
Requirements for 4K Optik
Troubleshooting
Password reset
Optik TV digital box warranty
Managing your Optik TV
Getting started
Set up the Optik TV app
Optik TV app explained
Program your remote for Optik TV
Channel management for Optik TV
Customize your channel guide for Optik TV
Show more
Learning
Check available PVR space
Record an episode or series on Optik TV
Cancel scheduled recordings on Optik TV
Modify your previous channel settings
Setting the picture size and Shape (aspect ratio) for your TV
Show more
Troubleshooting
Delete recordings on Optik TV
Reboot your Digital Box
Optik TV error codes
Troubleshoot your remote control for Optik TV
Digital Box Not Working
Show more
Optik TV features
Getting started
Watch your Optik TV recordings
Watch On Demand via Optik TV
Access apps on your Optik TV
Set up call display on Optik TV
Descriptive Video
Show more
Learning
4K Wireless digital box
4K programs available on Optik TV
Browse TV On Demand and Kids Zone for Free
Optik TV Restart feature
Optik Restart channels list
Show more
Troubleshooting
Guide visible but no video
Lost recordings
TELUS Home Assistant (Beta) on the Google Assistant: Known Issues
Interesting articles
TELUS Home Assistant (Beta) on the Google Assistant
FAQ: TELUS Home Assistant (Beta) on the Google Assistant
Other categories
Mobility
Using My TELUS
Billing & payments
Internet
Home phone
SmartHome security
Service terms
