Skip to content
COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
Personal
Business
Health
Agriculture
Why TELUS
EN
BC
Mobility
Internet
TV Bundles
Home Phone
Security
Health
My TELUS
COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
TELUS Support
Learn about accessibility at TELUS
SmartHome Security
Change service
Popular articles
Keeping you connected during COVID-19
Reconnecting your Indoor Camera to the internet
Panel, hubs and sensors installation guides
Reconnecting your Doorbell Camera to the internet
Viewing and sharing Highlights in mobile app and web portal
Set up personalized notifications and alerts in mobile app and web portal
Browse by topic
Browse by topic
Getting started
Mobile app and web portal
Panel, hub and sensors
Video cameras
Automation devices
ADT by TELUS
Getting started
Mobile app and web portal
Panel, hub and sensors
Video cameras
Automation devices
ADT by TELUS
Installing your automation devices
Installing your Smart Door Lock
Installing your Smart Light Bulb
Installing your Smart Plug (Appliance or Dimmer)
Installing your Smart Thermostat
Installing your Smart Range Extender
Show more
Configuring your automation devices
Create a rule or schedule with your automation devices
Create a Light Group
Configuring a Thermostat Schedule
Add or edit user access and codes
Managing your automation devices
How to unlock your Smart Door Lock
Compatible devices with my TELUS SmartHome
Add a Sonos smart speaker to your TELUS SmartHome
Add a Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome
Add an August Smart Lock Pro to your TELUS SmartHome
Show more
Battery replacement
Replacing the batteries for my automation devices
Troubleshooting your automation devices
Adding an automation device through my Control Panel
Removing an automation device from your system
Troubleshooting range issues for your automation devices
Troubleshooting for your Smart Thermostat
Other categories
Mobility
TV
Using My TELUS
Account & Billing
Internet
Home phone
Service terms