Skip to content
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
  • Personal
  • Business
  • Health
  • Agriculture
  • Why TELUS
EN
BC
TELUS Logo
  • My TELUS
TELUS Logo
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.

TELUS Support

Learn about accessibility at TELUS
SmartHome Security
Change service

Popular articles

Keeping you connected during COVID-19
Reconnecting your Indoor Camera to the internet
Panel, hubs and sensors installation guides
Reconnecting your Doorbell Camera to the internet
Viewing and sharing Highlights in mobile app and web portal
Set up personalized notifications and alerts in mobile app and web portal

Browse by topic

  • Getting started
  • Mobile app and web portal
  • Panel, hub and sensors
  • Video cameras
  • Automation devices
  • ADT by TELUS
  • Installing your Smart Door Lock
  • Installing your Smart Light Bulb
  • Installing your Smart Plug (Appliance or Dimmer)
  • Installing your Smart Thermostat
  • Installing your Smart Range Extender
  • Create a rule or schedule with your automation devices
  • Create a Light Group
  • Configuring a Thermostat Schedule
  • Add or edit user access and codes
  • How to unlock your Smart Door Lock
  • Compatible devices with my TELUS SmartHome
  • Add a Sonos smart speaker to your TELUS SmartHome
  • Add a Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome
  • Add an August Smart Lock Pro to your TELUS SmartHome
  • Replacing the batteries for my automation devices
  • Adding an automation device through my Control Panel
  • Removing an automation device from your system
  • Troubleshooting range issues for your automation devices
  • Troubleshooting for your Smart Thermostat

Other categories

  • Mobility
  • TV
  • Using My TELUS
  • Account & Billing
  • Internet
  • Home phone
  • Service terms
To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
TELUS Logo©2021 TELUS