Our response to BC flooding: Our network team is working around the clock to keep you connected during this critical time.
Steps to set up your new smartphone and tablet on the TELUS network.
Here are a few places you could find your TELUS account number.
Find how to update your plan in the My TELUS app or online.
Learn about the key elements of your Mobility bill.
Learn what you need and how to get started with an eSIM voucher.
Tips to help diagnose and resolve issues you may be experiencing.
Learn about your options, including mail-in repairs.
Steps to help you change your SIM card in the My TELUS app or online.
Access device-specific interactive tutorials, known issues, support topics, and warranty information.