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Due to a potential Canada Post strike, rural and PO Box shipping is paused. More >
Get step-by-step solutions with our Internet and Wi-Fi troubleshooting wizard. Fast, easy and designed to get you back on track.
Start troubleshooting.
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Internet support
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For help with setting up, managing and troubleshooting your TELUS Internet service as well as any modem-related queries
What do you need help with?
Setup and installation
Internet connection and speed
Wi-Fi network name and password
Data usage and management
In-home service appointments
Transfers, moves and suspensions
Warranty, upgrades and returns
