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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Home Phone support

Home Phone support

For help with your Home Phone services

Here are our suggested articles to help you quickly

Keeping you connected in COVID-19

How to make a 3-way call on your home phone

No dial tone on your home phone (landline)

Here you can browse all of our articles

  • Calling features
  • Voicemail
  • Phone line
  • Alerts
  • Service terms

Getting started

  • Home phone Calling Features Assistant explained
  • Call display
  • TELUS IP Relay Service
  • TELUS Relay Service

Learning

  • Home phone Anonymous Call block explained
  • Use Per Call Blocking to make a private call from your home phone
  • Make a 3-way call on your home phone
  • Home phone Call Return explained
  • Get a second home phone number with Smart Ring

Troubleshooting

  • Screen incoming home phone calls
  • Trace threatening home phone calls
  • Troubleshoot Call Display on your home phone
  • Canada's Do Not Call List

Interesting articles

  • Collect calls and rates (Quebec only)
  • Overseas call (Quebec only)

View related products & services

  • Account & Billing support

Learn about accessibility at TELUS

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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