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Migrating to Google

TELUS email support

For your email service and migration-related questions

Here are our suggested articles to help you quickly

Setting up email on your devices

Understanding email migration (video)

Changing your TELUS email password

Migration FAQ

Scheduling your migration

Preparing for migration day

My email is not working

How to use Gmail to access my email

Where can I access my email post-upgrade?

How to set up email forwarding in Gmail

Here you can browse all of our articles

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  • TELUS email powered by Google: What you need to know
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  • Steps to activate your upgraded email account
  • Change your TELUS email password
  • Set up TELUS email on your computer, phone or tablet
  • Change your TELUS email password
  • Frequently asked questions: TELUS email powered by Google
  • TELUS email post-migration how-to videos
  • Send an email from an alias
  • How to change the display name on your TELUS email
  • TELUS email post-migration how-to videos
  • How to continue using your Google account after TELUS email upgrade

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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