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COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
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Account & Billing
Here are our suggested articles to help you quickly
Keeping you connected during COVID-19
Payment options for overdue fees
TELUS e.Bill explained
Find your e.Bill account number
How to pay your bill
Set up and manage pre-authorized payments
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Understanding your bill
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Understanding your bill
Paying your bill
Changing services
Alerts
Service terms
View and download Customer Service Agreements in My TELUS
Pre-authorized payment plan terms and conditions
Service terms for the mobile and home services bonus data offer
TELUS Rewards Program terms and conditions
Regulated Service Terms (Tariff)
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