moto g playEnsuring your device isn’t in Airplane mode

Airplane mode, also sometimes referred to as flight mode, can be used to disable cellular service, Wi-Fi and Bluetooth connectivity while flying. If you are unable to make or receive calls, ensure airplane mode is turned off.

Airplane mode, also sometimes referred to as flight mode, can be used to disable cellular service, Wi-Fi and Bluetooth connectivity while flying. If you are unable to make or receive calls, ensure airplane mode is turned off.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Check to see if there is an airplane icon in the status bar. If you don’t see the airplane icon and instead see signal bars, you are not in airplane mode. Please use the next solution.
  1. 1 - Check to see if there is an airplane icon in the status bar. If you don’t see the airplane icon and instead see signal bars, you are not in airplane mode. Please use the next solution.
  2. 2 - If you see an airplane icon, navigate to Settings and tap Network & internet.
  3. 3 - Tap or slide the Airplane mode switch to OFF.
    • Remarque : You can also turn airplane mode on and off through the Notification panel. Airplane mode may also be known as Aeroplane mode or Flight mode.
  4. 4 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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