Galaxy A8 (2018)Resetting network settings

If you are having trouble making/receiving calls or connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.

If you are having trouble making/receiving calls or connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings screen, scroll to General management.
  1. 1 - From the Settings screen, scroll to General management.
  2. 2 - Tap General management.
  3. 3 - Scroll to and tap Reset.
  4. 4 - Tap Reset mobile network settings.
    • Remarque : Resetting your network settings will reset all your cellular network and VPN settings.
  5. 5 - Tap Reset settings.
  6. 6 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

1/6