Skip to contentSkip to search
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
  • Personal
  • Business
  • Health
  • Agriculture
  • Social Impact
EN
BC
TELUS Logo
  • My TELUS
TELUS Logo
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Print this tutorial

Performing a factory reset

Huawei B612 Smart Hub on Other 11.196.01.01.464

Print this tutorial

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

  1. Note: Restoring factory default settings deletes all user-defined device and Web User Interface settings.

  2. Step 1 of 6:

    From the Web User Interface main screen, click Settings.

    Note: You can also reset your device manually with the Reset button.

    Step 1/6

  3. Step 2 of 6:

    Click System.

    Step 2/6

  4. Step 3 of 6:

    Click Restore Defaults.

    Step 3/6

  5. Step 4 of 6:

    Click Restore.

    Step 4/6

  6. Step 5 of 6:

    Click OK.

    Step 5/6

  7. Step 6 of 6:

    You've completed the steps!

    Step 6/6

To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise

TELUS Logo©2021 TELUS