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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Back to Huawei B612 Smart Hub

Performing a factory reset

Huawei B612 Smart Hub on Other 11.196.01.01.464

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

  1. There are no indicators associated with this step.

    Note: Restoring factory default settings deletes all user-defined device and Web User Interface settings.

  2. The indicator is towards the top.

    From the Web User Interface main screen, click Settings.

    Note: You can also reset your device manually with the Reset button.

    Step 1/6
  3. The indicator is towards the left.

    Click System.

    Step 2/6
  4. The indicator is in the bottom left.

    Click Restore Defaults.

    Step 3/6
  5. The indicator is towards the right.

    Click Restore.

    Step 4/6
  6. The indicator is in the center.

    Click OK.

    Step 5/6
  7. There are no indicators associated with this step.
    Step 6 of 6:

    You've completed the steps!

    Step 6/6
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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