Play StoreHow to submit feedback in Google Play

Learn how to report an issue or make a suggestion within the Google Play Store App.

Learn how to report an issue or make a suggestion within the Google Play Store App.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Play Store app main screen, tap the Account icon.
  1. 1 - From the Play Store app main screen, tap the Account icon.
  2. 2 - Tap Help & feedback.
  3. 3 - Tap Send feedback.
  4. 4 - Tap Get Started.
  5. 5 - Tap Allow one-time access.
  6. 6 - Select the type of feedback you would like to submit.
    • Remarque : For the purpose of this tutorial, we are showing how to Report an issue. Your steps may vary depending on which option you choose.
  7. 7 - Select the type of issue you would like to report.
  8. 8 - Describe your issue.
  9. 9 - Tap the Send icon.
  10. 10 - Tap Skip articles.
  11. 11 - Tap Continue.
  12. 12 - Select your email preferences.
  13. 13 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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