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Managing your Optik TV

Program remote

Select your remote:

Slimline remote

Slimline Remote 2

Optik TV Classic

Getting started

Prepare for installation
Optik TV self install
Account Setup
Purchase PIN
Welcome Kit
Netflix in your Optik TV package

Learning

Third-Party Billing
Requirements for 4K Optik

Troubleshooting

Password reset
Digital box warranty

Getting started

Set up Optik app
Optik TV app
Program remote
Channel management
Customize Channel Guide
Subscribed channel view for Optik TV
Favourites list
Stingray

Learning

Check available PVR space
Record an episode or series on Optik TV
Cancel scheduled recordings
Modify your channel settings
Set or change Picture Size/ Shape (Aspect Ration)
Adjust the picture size and shape (aspect ratio) on your TV
Parental controls on Optik TV
Healthy Living Network
Pik TV and Optik differences

Troubleshooting

Delete recordings
Reboot your Digital Box
Error Messages
Remote Control issues
Digital Box Not Working
Blank channels
Problems with TV video signal
Freezing / Choppy image (wireless)
HDMI troubleshooting

Getting started

Watch your recordings
Watch On Demand
Access apps
Call display
Descriptive Video
Crave
Purchase On Demand movies via Own on Optik
Closed captioning on Optik TV
Onscreen guide from Optik TV explained
Netflix on Optik TV

Learning

4K Wireless digital box
4K programs available on Optik TV
Browse TV On Demand and Kids Zone for Free
Optik TV Restart feature
Optik Restart channels list
Optik TV Trending Now feature
Order a Pay Per View (PPV) event via Optik TV
Own on Optik
Pause, Rewind or Fast Forward
PVR Anywhere explained
Record Optik 4K programs with a PVR
Search the Interactive Program Guide on Optik TV
YouTube app for Optik TV
HDR (High Dynamic Range) explained

Troubleshooting

Guide visible but no video
Lost recordings
TELUS Home Assistant (Beta) on the Google Assistant: Known Issues

Interesting articles

TELUS Home Assistant (Beta) on the Google Assistant
FAQ: TELUS Home Assistant (Beta) on the Google Assistant

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