Skip to content
Personal
Business
Health
Why TELUS
EN
BC
Mobile
Internet
TV
Home Phone
Home Security
My TELUS
Support
Support
TV
Optik TV
Managing your Optik TV
Problems with TV video signal
Problems with TV video signal
Below are steps that will help restore or improve your wireless digital box performance. Choose the one that best describes what you are experiencing.
Red X
Low or red signal strength
Connect or pair my digital box
Blue screen or snow
Black screen
Stuck on initializing
Search Support